About Parcel Post
Support & FAQs
Regular parcel delivery within Australia
For extra peace of mind, you can add optional extras like Signature on Delivery, Email Tracking Advice and Extra Cover. Extra Cover provides loss or damage cover from $100 up to $5,000.
If your item is lost or damaged while being carried by Australia Post and you haven’t purchased Extra Cover, you may still be eligible for limited compensation.
Size and weight limits
Your parcel's dimensions should not exceed 105cm or 0.25m3. Maximum weight is 22kg. Check our size and weight guidelines for details.