Sending artwork by post: A guide for businesses

Shipping artwork can be a bit tricky because of varying shapes as well as fragility, but this guide will help you navigate the process.

Types of artwork and their shipping needs

When arranging artwork transport, it’s important to consider the type of artwork. You might need to ship paintings (framed or unframed), loose or mounted prints, sculptures of varying sizes and materials, or mixed media.

Each type of artwork has unique requirements for safe packaging and transport.

Don’t forget to take into consideration our size and weight guidelines for sending.

For guidelines on sending valuable items, check out our guide to dangerous, prohibited and restricted goods.

Guidelines for sending artwork safely

Our guidelines for artwork include:

• Protect pictures or similar items such as charts or calendars with strong material such as layers of corrugated cardboard. If practicable, roll the picture around a wooden rod and enclose it in a strong mailing tube.
• For framed pictures, protect both the front and back with strong rigid material such as boards or strong plastic larger than the frame. Place cushioning material between the frame, the recessed surface of the picture and the protecting boards. Remove glass from framed pictures to avoid damage to the picture if the glass breaks.

Don’t rely on writing ‘Fragile’, ‘Handle with care’ or ‘Do not bend’ on the package. While you can be reassured that the people delivering your items will handle them with care, there can be some risk when the parcel is in a mail bag or being processed through our sorting facilities.

How to package artwork

Using the right packaging materials is important for keeping the artwork safe and undamaged during transit. Some options include:

• recycled cardboard boxes are strong and sturdy, while being environmentally friendly
• biodegradable bubble wrap provides cushioning
• acid-free tissue paper protects delicate surfaces
• reusable foam boards offer extra padding and can be used multiple times
• mailing tubes can be a great idea for sending paintings by post, when the paintings or prints are unframed and easily rolled up

You can purchase packaging at your local Post Office or online.

Choosing a delivery partner for sending artwork by post

The most important element of shipping artwork is having trust in your delivery partner. We offer peace of mind by offering:

• Choose your speed: From regular parcel post to express options, your customers can choose the speed that suits them.
• Tracking: Ask your customers to download the AusPost app, which provides accurate tracking and delivery preferences, as well as secure notifications.
• Insurance: For high-value items, insurance is a must – refer to our valuable items guidelines for more information.

Addressing and labelling your artwork

Correct addressing and labelling are crucial to prevent delays and ensure safe delivery.

• If you’re using MyPost Business, it’s easy to generate your shipping labels online
• Affix the labels clearly to your parcels
• Make sure the labels aren’t wrapped around an edge or seam of a box, and don’t partially cover them with tape or strapping)
• Watch our labelling video for more help

Sending artwork by post doesn't have to be a daunting task. By following these guidelines and utilising our resources, you can ensure that your artwork reaches its destination safely and securely.