1 Terms and conditions (PDF 397kB) apply. Parcels must be appropriately packed in either a prepaid satchel or a prepaid mailing box, or in a parcel with a paid postage label. Parcels must be under 16kg and no larger than 35 x 44 x 61cm in size. Letters and standard mail are not accepted. The Express Post guarantee does not apply to parcels sent using a Parcel Locker.
2 Terms and conditions (PDF 397kB) apply. Collection time limits apply. Items must be lodged with Australia Post to be delivered into the Parcel Locker. You have 2 business days to collect your parcel once it has arrived at a Parcel Locker. Parcel Lockers accept parcels up to 16kg and no larger than 35cm x 44cm x 61cm in size. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted.
If your parcel isn’t collected within 2 business days, it will be removed and transferred to the nearest Australia Post facility offering parcel collection during business hours. You’ll receive a notification with details of the new location and collection times, and you’ll have 10 business days to pick up your parcel.
Parcel Locker sending may be unavailable if all Parcel Lockers are full (which may occur during peak times). Please refer to the full terms and conditions (PDF 397kB) for further details.
3 Terms and conditions (PDF 397kB) apply. Collection time limits apply. Items must be lodged with Australia Post to be delivered to a Post Office. Trading hours may vary. You have 10 business days to collect your parcel once it has arrived at a Parcel Collect (Post Office) location. Post Offices will accept parcels up to 22kg and not greater than 105cm in one dimension. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted. Please refer to the full terms and conditions for further details.