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United Arab Emirates

Check our destination guide for postal restrictions and requirements

Prohibitions

The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.

To check which items are considered dangerous and prohibited for sending from Australia, download our Prohibited and Restricted item list and packaging guide (1.1MB).

  • Animals, live
  • Alcoholic beverages
  • Carbon paper
  • Firearms and firearm parts
  • Fruit and nuts
  • Ivory
  • Insecticides, agriculture
  • Inorganic and organic chemicals
  • Live animals
  • Lottery tickets and advertising
  • Oil cloth
  • Oiled paper
  • Miscellaneous chemical products
  • Pharmaceutical products
  • Pearls, cultured, imitated or artificial
  • Printed books, newspapers and pictures- offensive by nature
  • Pork and pork products
  • Prepared foodstuffs
  • Photographic or cinematographic products
  • Raw hides and skins
  • Residue/waste from the food industry Weapons and parts thereof.

Transporting food of any kind, cash and perfumes are prohibited under International Courier.

Batteries

All types of batteries and devices containing them (e.g. laptops, mobile phones, wireless headphones and equivalent, power banks, tablets, etc.) are prohibited from being sent via International Courier.

Medications

All types of medications are prohibited from being sent via International Courier:

  • Non doctor prescribed e.g. Panadol
  • Pharmacy only e.g. labelled with pharmacy and recipient name
  • Doctor prescribed e.g. asthma puffer, insulin tablets/needle, heart medications
  • Controlled/illegal e.g. Morphine, Methadone, Hemp Seed Oil, Cannabinoids

Import restrictions

If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.

We recommend you confirm import restrictions with local authorities before posting:

  • Animals and animal products
  • Anti-parasite products
  • Films
  • Medical products
  • Narcotics
  • Pharmaceutical products
  • Plants and plant products
  • Publications and books
  • Substances sent for medical examination or analysis.

All goods entering the UAE will have a 5% value-added tax applied, to be paid by the consignee.

Okay to send? Send responsibly.

As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.

Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 3.2MB) or contact the destination country's customs, postal trade or government authority.

It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.

Special documentation

In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.

Currently, no special documentation requirements are listed for this destination.

Delivery locations & exclusions

Before sending to this destination, it’s worth noting a few more details about our international delivery services.

Delivery locations & exclusions data (Personal)

  • International Economy

    Delivery to Post Office / PO Box.  Additional fee applies for door delivery. Emirates Post charges 30 AED to receiver for door delivery.

    Please include receiver mobile number to be contacted for delivery.

  • International Standard

    Delivery to Post Office / PO Box.  Additional fee applies for door delivery. Emirates Post charges 30 AED to receiver for door delivery.

    Please include receiver mobile number to be contacted for delivery.

  • International Express (carried via the EMS network) - Parcels courier delivery to all destinations

    International Express - Parcels does deliver to a Post Office Box and Poste Restante (counter mail delivery).

    Note: To ensure prompt delivery to the addressee's PO Box, please ensure you include the following information (written legibly) in the address space provided on International Express - Parcel items:
    • Name of country
    • Name of town or city
    • Post Office Box number
    • Telephone number
       
  • International Courier

    Check our International Courier page for more details.

    Shipments must be lodged at the counter at a participating Post Office (PDF 832kB) by the cut-off time, which may vary by outlet. Please fill out the online CN23 customs form prior to visiting the outlet.

    International Courier does not deliver to a Post Office Box or Poste Restante.

    Metropolitan delivery to:
    • Dubai City
    • Abu Dhabi City
    • Sharjah City

For more information from the overseas carrier, check the Emirates Post Group website.

Make sure it's safe to send

Some items are considered dangerous and unsuitable for sending from Australia, even if they’re not prohibited by the destination country.

Download guide (PDF 1.1MB)