Sending guidelines

View size and weight limits for sending parcels and letters within Australia and overseas.

Check the rules and guidelines for sending to a particular overseas destination.

Check which items can’t be posted within Australia and oversea, including gases and some batteries.

Read about Extra Cover, damaged items and compensation when sending valuable items. 

Find out which customs forms you need to complete before sending your parcel overseas.

View which items are eligible for free delivery to people who are vision impaired.

Check guidelines for sending and receiving parcels and letters for defence personnel.

Check how to address your mail correctly, so we can deliver it without delay.

Learn how applying incorrect postage or lodging mail with counterfeit products can affect your mail delivery.