Skip to content Skip to primary navigation
  • Personal
  • Business
  • Enterprise & Gov
  • About us
  • Help & support
    • Accounts
    • MyPost
    • MyPost Business
    • Merchant Portal
    • Parcel Send
    • eParcel Contract
    • Business Support Portal
  • Icon to indicate more links Icon to indicate less links
    • Accounts
    • MyPost
    • MyPost Business
    • Merchant Portal
    • Parcel Send
    • eParcel Contract
    • Business Support Portal
  • Receiving
    • Tracking service

      • Tracking service
    • Parcel deliveries this item has a sub menu

      • Parcel deliveries

      • Parcel Lockers

        • Parcel Lockers
      • Parcel Collect

        • Parcel Collect
      • Parcels in transit

        • Parcels in transit
      • Missed parcel deliveries

        • Missed parcel deliveries
      • Lost or late items

        • Lost or late items

      • Compensation

        • Compensation
    • Mail redirection and mail hold this item has a sub menu

      • Mail redirection and mail hold
      • Mail redirection

        • Mail redirection
      • Mail hold

        • Mail hold
      • Junk mail

        • Junk mail
    • PO Boxes and Private Bags this item has a sub menu

      • PO Boxes and Private Bags
      • 24/7 PO Box terms and conditions

        • 24/7 PO Box terms and conditions
    • MyPost this item has a sub menu

      • MyPost
      • MyPost Concession account

        • MyPost Concession account
    • AusPost app

      • AusPost app
    • Buy online
    • Express Post
    • Sending
    • Home & office
    • Shop all products
  • Sending
    • Send parcels in Australia this item has a sub menu

      • Send parcels in Australia
      • Parcel Post

        • Parcel Post
      • Express Post this item has a sub menu

        • Express Post
        • Express Post guarantee

          • Express Post guarantee
      • Optional extras

        • Optional extras
      • Parcel Lockers send

        • Parcel Lockers send
    • Send letters in Australia this item has a sub menu

      • Send letters in Australia
      • Regular letters

        • Regular letters
      • Priority letters

        • Priority letters
      • Domestic letter with tracking

        • Domestic letter with tracking
      • Registered Post

        • Registered Post
      • Express Post letters

        • Express Post letters
    • Send parcels overseas this item has a sub menu

      • Send parcels overseas
      • International Courier

        • International Courier
      • International Express

        • International Express
      • International Standard

        • International Standard
      • International Economy

        • International Economy
      • International optional extras

        • International optional extras
      • International zones

        • International zones
      • International customs this item has a sub menu

        • International customs
        • Electronic Advance Data (EAD)

          • Electronic Advance Data (EAD)
        • European Union pre-arrival

          • European Union pre-arrival
      • International post guide

        • International post guide
    • Send letters overseas this item has a sub menu

      • Send letters overseas
      • International Post Registered

        • International Post Registered
      • International Express letters

        • International Express letters
    • Packaging this item has a sub menu

      • Packaging
      • Envelopes and satchels

        • Envelopes and satchels
      • Boxes and bags

        • Boxes and bags
      • Packaging tips

        • Packaging tips
    • Stamps this item has a sub menu

      • Stamps
      • Stamp prices

        • Stamp prices
      • Concession stamps this item has a sub menu

        • Concession stamps
        • Conditions of use

          • Conditions of use
      • Stamp issues and collectables

        • Stamp issues and collectables
      • MyStamps

        • MyStamps
      • Personalised Stamps

        • Personalised Stamps
    • Online postage labels

      • Online postage labels
    • Parcel return

      • Parcel return
    • Postage costs and delivery times

      • Postage costs and delivery times
    • Disruptions and updates

      • Disruptions and updates
    • Delivery speeds and coverage this item has a sub menu

      • Delivery speeds and coverage
      • International delivery times and destination guide

        • International delivery times and destination guide
    • Sending guidelines this item has a sub menu

      • Sending guidelines
      • Size and weight guidelines

        • Size and weight guidelines
      • International post guide

        • International post guide
      • Dangerous, prohibited and restricted items this item has a sub menu

        • Dangerous, prohibited and restricted items
        • Dangerous Goods and Prohibitions Returns FAQ

          • Dangerous Goods and Prohibitions Returns FAQ
      • Valuable items

        • Valuable items
      • Delivery for the vision-impaired

        • Delivery for the vision-impaired
      • Delivery for Defence personnel

        • Delivery for Defence personnel
      • Addressing guidelines this item has a sub menu

        • Addressing guidelines
        • Envelope zones

          • Envelope zones
    • Street posting boxes

      • Street posting boxes
    • Buy online
    • Postage stamps
    • Satchels
    • Packaging
    • Shop all Sending
  • Money & insurance
    • Transfer money this item has a sub menu

      • Transfer money
      • Domestic money transfer (Money Orders)

        • Domestic money transfer (Money Orders)
      • International money transfer with Western Union®

        • International money transfer with Western Union®
    • Get insurance this item has a sub menu

      • Get insurance
      • Home and Contents Insurance

        • Home and Contents Insurance
      • Car Insurance

        • Car Insurance
      • Travel Insurance

        • Travel Insurance
    • Banking & paying bills this item has a sub menu

      • Banking & paying bills
      • Bank@Post

        • Bank@Post
      • Pay a bill with Post Billpay

        • Pay a bill with Post Billpay
      • Change your cash

        • Change your cash
    • Travel money and services this item has a sub menu

      • Travel money and services
      • Australia Post Travel Platinum Mastercard® - Prepaid travel money card

        • Australia Post Travel Platinum Mastercard® - Prepaid travel money card
      • Order foreign cash

        • Order foreign cash
      • Check currency rates

        • Check currency rates
    • Prepaid cards this item has a sub menu

      • Prepaid cards
      • Australia Post Everyday Mastercard®

        • Australia Post Everyday Mastercard®
      • Australia Post Travel Platinum Mastercard®

        • Australia Post Travel Platinum Mastercard®
      • Australia Post Gift Card by Mastercard®

        • Australia Post Gift Card by Mastercard®
    • Gift cards this item has a sub menu

      • Gift cards
      • Australia Post Gift Card by Mastercard®

        • Australia Post Gift Card by Mastercard®

      • Speciality gift cards

        • Speciality gift cards
    • Self-Managed Super Funds (SMSF) this item has a sub menu

      • Self-Managed Super Funds (SMSF)
      • Business intermediary authorisation

        • Business intermediary authorisation
    • Buy online
    • Gift cards
    • Coins & banknotes
    • Express Post
  • ID and document services
    • Passports & ID photos this item has a sub menu

      • Passports & ID photos
      • Apply for a new Australian passport this item has a sub menu

        • Apply for a new Australian passport
        • Australian passport application tips

          • Australian passport application tips
      • Renew your Australian passport

        • Renew your Australian passport
      • Passport photos and ID photos

        • Passport photos and ID photos
    • Apply for a tax file number

      • Apply for a tax file number
    • Licence renewals & applications this item has a sub menu

      • Licence renewals & applications
      • SA driver's licence renewals

        • SA driver's licence renewals
      • WA driver & vehicle licences

        • WA driver & vehicle licences
      • NT driver & vehicle services

        • NT driver & vehicle services
      • SA firearms licences

        • SA firearms licences
    • Get a police check

      • Get a police check
    • ID checks for property transfers this item has a sub menu

      • ID checks for property transfers
      • Identity checks for buyers & sellers

        • Identity checks for buyers & sellers

      • Identity checks for non-represented parties in Victoria

        • Identity checks for non-represented parties in Victoria
    • Get your Digital iD™

      • Get your Digital iD™
    • Apply for a Keypass in Digital iD™

      • Apply for a Keypass in Digital iD™
    • Witnessing signatures

      • Witnessing signatures
    • Buy online
    • Express Post
    • Home & office
    • Shop all products
  • Shop
    • Sending

      • Sending
    • Collectables

      • Collectables
    • Home & office

      • Home & office
    • Gifts

      • Gifts
  • Personal this item has a sub menu Arrow to indicate less links
    • Home
    • Receiving this item has a sub menu

      • Receiving
      • Tracking service

        • Tracking service
      • Parcel deliveries this item has a sub menu

        • Parcel deliveries

        • Parcel Lockers

          • Parcel Lockers
        • Parcel Collect

          • Parcel Collect
        • Parcels in transit

          • Parcels in transit
        • Missed parcel deliveries

          • Missed parcel deliveries
        • Lost or late items

          • Lost or late items

        • Compensation

          • Compensation
      • Mail redirection and mail hold this item has a sub menu

        • Mail redirection and mail hold
        • Mail redirection

          • Mail redirection
        • Mail hold

          • Mail hold
        • Junk mail

          • Junk mail
      • PO Boxes and Private Bags this item has a sub menu

        • PO Boxes and Private Bags
        • 24/7 PO Box terms and conditions

          • 24/7 PO Box terms and conditions
      • MyPost this item has a sub menu

        • MyPost
        • MyPost Concession account

          • MyPost Concession account
      • AusPost app

        • AusPost app
      • Buy online
      • Express Post
      • Sending
      • Home & office
      • Shop all products
    • Sending this item has a sub menu

      • Sending
      • Send parcels in Australia this item has a sub menu

        • Send parcels in Australia
        • Parcel Post

          • Parcel Post
        • Express Post this item has a sub menu

          • Express Post
          • Express Post guarantee

            • Express Post guarantee
        • Optional extras

          • Optional extras
        • Parcel Lockers send

          • Parcel Lockers send
      • Send letters in Australia this item has a sub menu

        • Send letters in Australia
        • Regular letters

          • Regular letters
        • Priority letters

          • Priority letters
        • Domestic letter with tracking

          • Domestic letter with tracking
        • Registered Post

          • Registered Post
        • Express Post letters

          • Express Post letters
      • Send parcels overseas this item has a sub menu

        • Send parcels overseas
        • International Courier

          • International Courier
        • International Express

          • International Express
        • International Standard

          • International Standard
        • International Economy

          • International Economy
        • International optional extras

          • International optional extras
        • International zones

          • International zones
        • International customs this item has a sub menu

          • International customs
          • Electronic Advance Data (EAD)

            • Electronic Advance Data (EAD)
          • European Union pre-arrival

            • European Union pre-arrival
        • International post guide

          • International post guide
      • Send letters overseas this item has a sub menu

        • Send letters overseas
        • International Post Registered

          • International Post Registered
        • International Express letters

          • International Express letters
      • Packaging this item has a sub menu

        • Packaging
        • Envelopes and satchels

          • Envelopes and satchels
        • Boxes and bags

          • Boxes and bags
        • Packaging tips

          • Packaging tips
      • Stamps this item has a sub menu

        • Stamps
        • Stamp prices

          • Stamp prices
        • Concession stamps this item has a sub menu

          • Concession stamps
          • Conditions of use

            • Conditions of use
        • Stamp issues and collectables

          • Stamp issues and collectables
        • MyStamps

          • MyStamps
        • Personalised Stamps

          • Personalised Stamps
      • Online postage labels

        • Online postage labels
      • Parcel return

        • Parcel return
      • Postage costs and delivery times

        • Postage costs and delivery times
      • Disruptions and updates

        • Disruptions and updates
      • Delivery speeds and coverage this item has a sub menu

        • Delivery speeds and coverage
        • International delivery times and destination guide

          • International delivery times and destination guide
      • Sending guidelines this item has a sub menu

        • Sending guidelines
        • Size and weight guidelines

          • Size and weight guidelines
        • International post guide

          • International post guide
        • Dangerous, prohibited and restricted items this item has a sub menu

          • Dangerous, prohibited and restricted items
          • Dangerous Goods and Prohibitions Returns FAQ

            • Dangerous Goods and Prohibitions Returns FAQ
        • Valuable items

          • Valuable items
        • Delivery for the vision-impaired

          • Delivery for the vision-impaired
        • Delivery for Defence personnel

          • Delivery for Defence personnel
        • Addressing guidelines this item has a sub menu

          • Addressing guidelines
          • Envelope zones

            • Envelope zones
      • Street posting boxes

        • Street posting boxes
      • Buy online
      • Postage stamps
      • Satchels
      • Packaging
      • Shop all Sending
    • Money & insurance this item has a sub menu

      • Money & insurance
      • Transfer money this item has a sub menu

        • Transfer money
        • Domestic money transfer (Money Orders)

          • Domestic money transfer (Money Orders)
        • International money transfer with Western Union®

          • International money transfer with Western Union®
      • Get insurance this item has a sub menu

        • Get insurance
        • Home and Contents Insurance

          • Home and Contents Insurance
        • Car Insurance

          • Car Insurance
        • Travel Insurance

          • Travel Insurance
      • Banking & paying bills this item has a sub menu

        • Banking & paying bills
        • Bank@Post

          • Bank@Post
        • Pay a bill with Post Billpay

          • Pay a bill with Post Billpay
        • Change your cash

          • Change your cash
      • Travel money and services this item has a sub menu

        • Travel money and services
        • Australia Post Travel Platinum Mastercard® - Prepaid travel money card

          • Australia Post Travel Platinum Mastercard® - Prepaid travel money card
        • Order foreign cash

          • Order foreign cash
        • Check currency rates

          • Check currency rates
      • Prepaid cards this item has a sub menu

        • Prepaid cards
        • Australia Post Everyday Mastercard®

          • Australia Post Everyday Mastercard®
        • Australia Post Travel Platinum Mastercard®

          • Australia Post Travel Platinum Mastercard®
        • Australia Post Gift Card by Mastercard®

          • Australia Post Gift Card by Mastercard®
      • Gift cards this item has a sub menu

        • Gift cards
        • Australia Post Gift Card by Mastercard®

          • Australia Post Gift Card by Mastercard®

        • Speciality gift cards

          • Speciality gift cards
      • Self-Managed Super Funds (SMSF) this item has a sub menu

        • Self-Managed Super Funds (SMSF)
        • Business intermediary authorisation

          • Business intermediary authorisation
      • Buy online
      • Gift cards
      • Coins & banknotes
      • Express Post
    • ID and document services this item has a sub menu

      • ID and document services
      • Passports & ID photos this item has a sub menu

        • Passports & ID photos
        • Apply for a new Australian passport this item has a sub menu

          • Apply for a new Australian passport
          • Australian passport application tips

            • Australian passport application tips
        • Renew your Australian passport

          • Renew your Australian passport
        • Passport photos and ID photos

          • Passport photos and ID photos
      • Apply for a tax file number

        • Apply for a tax file number
      • Licence renewals & applications this item has a sub menu

        • Licence renewals & applications
        • SA driver's licence renewals

          • SA driver's licence renewals
        • WA driver & vehicle licences

          • WA driver & vehicle licences
        • NT driver & vehicle services

          • NT driver & vehicle services
        • SA firearms licences

          • SA firearms licences
      • Get a police check

        • Get a police check
      • ID checks for property transfers this item has a sub menu

        • ID checks for property transfers
        • Identity checks for buyers & sellers

          • Identity checks for buyers & sellers

        • Identity checks for non-represented parties in Victoria

          • Identity checks for non-represented parties in Victoria
      • Get your Digital iD™

        • Get your Digital iD™
      • Apply for a Keypass in Digital iD™

        • Apply for a Keypass in Digital iD™
      • Witnessing signatures

        • Witnessing signatures
      • Buy online
      • Express Post
      • Home & office
      • Shop all products
    • Shop this item has a sub menu

      • Shop
      • Sending

        • Sending
      • Collectables

        • Collectables
      • Home & office

        • Home & office
      • Gifts

        • Gifts
  • Business this item has a sub menu Arrow to indicate less links
    • Home
    • Shipping this item has a sub menu

      • Shipping
      • Domestic business parcels this item has a sub menu

        • Domestic business parcels
        • Parcel Post

          • Parcel Post
        • Express Post this item has a sub menu

          • Express Post
          • Express Post guarantee

            • Express Post guarantee
        • StarTrack Courier

          • StarTrack Courier
        • Optional extras

          • Optional extras
        • Special delivery services this item has a sub menu

          • Special delivery services
          • Wine and alcohol deliveries

            • Wine and alcohol deliveries
          • Medical and educational deliveries

            • Medical and educational deliveries
      • Domestic business letters this item has a sub menu

        • Domestic business letters
        • Small volume business letters this item has a sub menu

          • Small volume business letters
          • Regular letters

            • Regular letters
          • Priority letters

            • Priority letters
          • Domestic letter with tracking

            • Domestic letter with tracking
          • Registered Post

            • Registered Post
          • Express Post letters

            • Express Post letters
        • Large volume business letters this item has a sub menu

          • Large volume business letters
          • Bulk mail options this item has a sub menu

            • Bulk mail options
            • Charity Mail

              • Charity Mail
            • Clean Mail

              • Clean Mail
            • Domestic letter with tracking Imprint

              • Domestic letter with tracking Imprint
            • Full Rate Mail

              • Full Rate Mail
            • Metered/Imprint Mail

              • Metered/Imprint Mail
            • PreSort Letters

              • PreSort Letters
            • Print Post

              • Print Post
            • Promo Post

              • Promo Post
            • Registered Post Imprint

              • Registered Post Imprint
            • Reply Paid

              • Reply Paid
            • Unaddressed Mail this item has a sub menu

              • Unaddressed Mail
              • Targeting

                • Targeting
              • Make a booking for Unaddressed Mail this item has a sub menu

                • Make a booking for Unaddressed Mail
                • Online booking

                  • Online booking
              • Unaddressed Mail arrangements over Easter and Anzac Day

                • Unaddressed Mail arrangements over Easter and Anzac Day
          • Barcoding process this item has a sub menu

            • Barcoding process
            • Barcoding tools & guides

              • Barcoding tools & guides
            • Barcode Quality Program

              • Barcode Quality Program
            • Article layout approval

              • Article layout approval
            • Address Matching Approval System (AMAS)

              • Address Matching Approval System (AMAS)
          • Sorting your mail

            • Sorting your mail
          • Bulk mail partner program

            • Bulk mail partner program
          • Mailing statements (eLMS) this item has a sub menu

            • Mailing statements (eLMS)
            • e-LMS Terms & Conditions

              • e-LMS Terms & Conditions
      • International business parcels this item has a sub menu

        • International business parcels
        • International Courier

          • International Courier
        • International Express

          • International Express
        • International Standard

          • International Standard
        • International Economy

          • International Economy
        • International optional extras

          • International optional extras
        • International zones

          • International zones
        • International customs this item has a sub menu

          • International customs
          • Electronic Advance Data (EAD)

            • Electronic Advance Data (EAD)
          • European Union pre-arrival for business

            • European Union pre-arrival for business
        • International Contract

          • International Contract
        • Logistics in China

          • Logistics in China
        • Ship to New Zealand

          • Ship to New Zealand
        • Tailored shipping

          • Tailored shipping
        • International post guide

          • International post guide
      • International business letters this item has a sub menu

        • International business letters
        • International Express letters

          • International Express letters
        • International Post Registered

          • International Post Registered
        • Additional services

          • Additional services
      • MyPost Business this item has a sub menu

        • MyPost Business
        • Automate your shipping labels

          • Automate your shipping labels
      • eParcel Contract this item has a sub menu

        • eParcel Contract
        • eParcel Contract parcel returns this item has a sub menu

          • eParcel Contract parcel returns
          • Parcel returns enquiry

            • Parcel returns enquiry
      • Business postage costs this item has a sub menu

        • Business postage costs
        • Business pricing updates this item has a sub menu

          • Business pricing updates
          • Peak Fee in Australia Post (domestic) and StarTrack service agreements

            • Peak Fee in Australia Post (domestic) and StarTrack service agreements
          • Force Majeure Fee in Australia Post and StarTrack service agreements

            • Force Majeure Fee in Australia Post and StarTrack service agreements
      • Delivery speeds and coverage

        • Delivery speeds and coverage
      • Disruptions and updates

        • Disruptions and updates
      • Business shipping guidelines this item has a sub menu

        • Business shipping guidelines
        • Size and weight guidelines

          • Size and weight guidelines
        • Dangerous, prohibited and restricted items

          • Dangerous, prohibited and restricted items
        • Sending valuable items

          • Sending valuable items
        • Addressing guidelines

          • Addressing guidelines
      • Business packaging this item has a sub menu

        • Business packaging
        • Envelopes and satchels for business

          • Envelopes and satchels for business
        • eBay satchels

          • eBay satchels
        • Boxes and bags for business

          • Boxes and bags for business
        • Custom packaging for business

          • Custom packaging for business
      • Local pickup and delivery services

        • Local pickup and delivery services
      • Buy online
      • Express Post
      • Postage stamps
      • Satchels
      • Packaging
      • Shop all Sending
    • eCommerce this item has a sub menu

      • eCommerce
      • Integrate your shipping

        • Integrate your shipping
      • Enhance your delivery experience this item has a sub menu

        • Enhance your delivery experience
        • Parcel returns for business this item has a sub menu

          • Parcel returns for business
          • Return paid parcels

            • Return paid parcels
        • Offer Collection Points

          • Offer Collection Points
        • Lift customer satisfaction with our tracking app

          • Lift customer satisfaction with our tracking app
        • Digital tracking and notifications for your customers

          • Digital tracking and notifications for your customers
      • Insights and reports

        • Insights and reports
      • Accept payments this item has a sub menu

        • Accept payments
        • Add a payment gateway (SecurePay)

          • Add a payment gateway (SecurePay)
        • Become a Post Billpay biller - Accept customer payments online, by phone and at Post Offices

          • Become a Post Billpay biller - Accept customer payments online, by phone and at Post Offices
      • Manage supply chains

        • Manage supply chains
      • Peak season planning and preparation

        • Peak season planning and preparation
      • Buy online
      • Express Post
      • Business essentials
      • Satchels
      • Packaging
      • Home & office
    • Marketing and communications this item has a sub menu

      • Marketing and communications
      • Direct mail marketing

        • Direct mail marketing
      • Access data & insights this item has a sub menu

        • Access data & insights
        • Address data this item has a sub menu

          • Address data
          • Address validation

            • Address validation
          • Raw address data

            • Raw address data
          • Postcode data

            • Postcode data
        • Movers statistics

          • Movers statistics
        • Improve your address data quality

          • Improve your address data quality
        • Supporting our data partners this item has a sub menu

          • Supporting our data partners
          • Resources and key dates

            • Resources and key dates
        • Latest eCommerce and online shopping trends in Australia

          • Latest eCommerce and online shopping trends in Australia
        • Delivery Experience Report May 2021

          • Delivery Experience Report May 2021
      • Reach new customers with Campaign Targeter this item has a sub menu

        • Reach new customers with Campaign Targeter
        • Using Campaign Targeter

          • Using Campaign Targeter
      • Product recall solutions

        • Product recall solutions
      • Buy online
      • Express Post
      • Postage stamps
      • Envelopes
      • Satchels
      • Home & office
    • Identity this item has a sub menu

      • Identity
      • Verify customers with Digital iD

        • Verify customers with Digital iD
      • Identity verification for conveyancing practitioners and mortgagees

        • Identity verification for conveyancing practitioners and mortgagees
    • Business admin this item has a sub menu

      • Business admin
      • Host a Parcel Locker

        • Host a Parcel Locker
      • Visit a Business Hub

        • Visit a Business Hub
      • Work from the Small Business Hive

        • Work from the Small Business Hive
      • Business PO Boxes & Locked Bags this item has a sub menu

        • Business PO Boxes & Locked Bags
        • PO Boxes, Locked Bags and Common Boxes Terms & Conditions

          • PO Boxes, Locked Bags and Common Boxes Terms & Conditions
      • Redirect a business address

        • Redirect a business address
      • Change of Address Notification Service

        • Change of Address Notification Service
      • Business Credit Accounts & postage meters this item has a sub menu

        • Business Credit Accounts & postage meters
        • Business Credit Account this item has a sub menu

          • Business Credit Account
          • Billing and account help this item has a sub menu

            • Billing and account help
            • Invoice this item has a sub menu

              • Invoice
              • Invoices and billing

                • Invoices and billing
              • Fees and charges explained

                • Fees and charges explained
              • Credit claim

                • Credit claim
              • Download invoice

                • Download invoice
              • Download AP Billing Extract (invoice transaction data)

                • Download AP Billing Extract (invoice transaction data)
              • Download pricing statement

                • Download pricing statement
              • Request StarTrack Electronic Invoice Report

                • Request StarTrack Electronic Invoice Report
            • Business Credit Account this item has a sub menu

              • Business Credit Account
              • What is a Business Credit Account?

                • What is a Business Credit Account?
              • Check account balance and usage

                • Check account balance and usage
              • Contact credit representative

                • Contact credit representative
              • Account suspended

                • Account suspended
              • Set up email billing

                • Set up email billing
              • Update account contact details

                • Update account contact details
              • Add, update, or close an account

                • Add, update, or close an account
              • Update drop-off lodgement point (Australia Post outlet)

                • Update drop-off lodgement point (Australia Post outlet)
              • Update pickup address (your premises)

                • Update pickup address (your premises)
              • Apply for account credit limit increase

                • Apply for account credit limit increase
              • Change account ownership, legal entity, or ABN

                • Change account ownership, legal entity, or ABN
            • Payment this item has a sub menu

              • Payment
              • Payment methods

                • Payment methods
              • Direct debit

                • Direct debit
              • Payment remittance

                • Payment remittance
              • Payment difficulties

                • Payment difficulties
              • Payment enquiries

                • Payment enquiries
            • Contract, products and services this item has a sub menu

              • Contract, products and services
              • Contract and rate enquiries

                • Contract and rate enquiries
              • Product and service enquiries

                • Product and service enquiries
              • Issues and feedback

                • Issues and feedback
        • Send items with a postage meter

          • Send items with a postage meter
      • Access the Business Support Portal

        • Access the Business Support Portal
      • Buy online
      • Express Post
      • Postage stamps
      • Satchels
      • Home & office
      • Shop all Sending
    • Shop this item has a sub menu

      • Shop
      • Sending

        • Sending
      • Home & office

        • Home & office
      • Gifts

        • Gifts
      • Collectables

        • Collectables
  • Enterprise & Gov this item has a sub menu Arrow to indicate less links
    • Home
    • Capabilities this item has a sub menu

      • Capabilities
      • Inclusive service delivery

        • Inclusive service delivery
      • Supply chain capability

        • Supply chain capability
      • Disaster support and recovery

        • Disaster support and recovery
      • Election and referendum communications

        • Election and referendum communications
    • Scalable solutions this item has a sub menu

      • Scalable solutions
      • Identity services this item has a sub menu

        • Identity services
        • In-person identity checks

          • In-person identity checks
        • Photo & signature capture

          • Photo & signature capture
      • Financial transactions and payments

        • Financial transactions and payments
      • Mail products and services

        • Mail products and services
      • Information management this item has a sub menu

        • Information management
        • Decipha

          • Decipha
        • Document imaging & management

          • Document imaging & management
        • Secure document collection & delivery

          • Secure document collection & delivery
      • Data insights

        • Data insights
    • Insights & reports this item has a sub menu

      • Insights & reports
      • Digitising services this item has a sub menu

        • Digitising services
        • The value of mail digitisation in a pandemic and beyond

          • The value of mail digitisation in a pandemic and beyond
        • A better read on the future of libraries

          • A better read on the future of libraries
        • Finding the right channel mix for inclusive government service delivery

          • Finding the right channel mix for inclusive government service delivery
        • The future of identity services lies in choice, control and security

          • The future of identity services lies in choice, control and security
        • How blockchain will change your business

          • How blockchain will change your business
        • Australia Post’s agile approach to digital transformation

          • Australia Post’s agile approach to digital transformation
        • The Consumer Conundrum

          • The Consumer Conundrum
        • Unlocking up to $11 billion of opportunity

          • Unlocking up to $11 billion of opportunity
        • Digital ID in new economy

          • Digital ID in new economy
        • World without borders

          • World without borders
        • Relationship between trust and identity

          • Relationship between trust and identity
        • Fuelling Uber’s expansion into regional Australia

          • Fuelling Uber’s expansion into regional Australia
        • Connecting our communities to services

          • Connecting our communities to services
        • eVoting: The Global Digital Democracy

          • eVoting: The Global Digital Democracy
        • Is Australia ready for eVoting?

          • Is Australia ready for eVoting?
        • How new technology can help solve the eVoting challenge

          • How new technology can help solve the eVoting challenge
        • How regulation and technology are shaping the future of privacy and security

          • How regulation and technology are shaping the future of privacy and security
        • The 5 privacy trends impacting organisations today

          • The 5 privacy trends impacting organisations today
        • How digital identity could resolve the privacy paradox

          • How digital identity could resolve the privacy paradox
        • Protecting consumers in a digital age

          • Protecting consumers in a digital age
        • Transforming our payments services to support Australian businesses

          • Transforming our payments services to support Australian businesses
        • What Apple’s Face ID means for Australia Post’s Digital iD™

          • What Apple’s Face ID means for Australia Post’s Digital iD™
        • How an emerging cashless society is changing payments in Australia

          • How an emerging cashless society is changing payments in Australia
        • Alipay unlocking eCommerce growth in Australia

          • Alipay unlocking eCommerce growth in Australia
        • Biometrics is changing identity and financial services in Australia

          • Biometrics is changing identity and financial services in Australia
        • Opening up the barcode

          • Opening up the barcode
        • Global insights into digital licensing

          • Global insights into digital licensing
        • Rethinking the real purpose of digital licensing

          • Rethinking the real purpose of digital licensing
        • The innovators of the digital economy

          • The innovators of the digital economy
        • Australia’s cardless future

          • Australia’s cardless future
        • Next wave of tech in Australia’s digital economy

          • Next wave of tech in Australia’s digital economy
        • Why speed is the least interesting feature of the NPP

          • Why speed is the least interesting feature of the NPP
        • How organisations big and small can step up cyber security

          • How organisations big and small can step up cyber security
        • Digital iD partnerships encourage online choice and confidence

          • Digital iD partnerships encourage online choice and confidence
        • ID verification made even easier

          • ID verification made even easier
        • The top business strategy driving supply chain leaders

          • The top business strategy driving supply chain leaders
      • Understanding customers this item has a sub menu

        • Understanding customers
        • How to be truly customer centric

          • How to be truly customer centric
        • Solve customer problems by asking them

          • Solve customer problems by asking them
        • Disrupt, develop, deliver: Big lessons from small business

          • Disrupt, develop, deliver: Big lessons from small business
        • Why Digital Inclusion can take Australia forward

          • Why Digital Inclusion can take Australia forward
        • Better together: 5 surprising insights into marketing channel relationships

          • Better together: 5 surprising insights into marketing channel relationships
        • The merit of methodology in digital co-creation

          • The merit of methodology in digital co-creation
        • Using machine learning to shape the customer experience

          • Using machine learning to shape the customer experience
        • Balancing the convenience and privacy trade-off

          • Balancing the convenience and privacy trade-off
        • Five practical ways governments can drive digital inclusion in Australia

          • Five practical ways governments can drive digital inclusion in Australia
        • What’s holding customers back from using your online services?

          • What’s holding customers back from using your online services?
        • The three drivers of online behaviour among Australians

          • The three drivers of online behaviour among Australians
        • Challenging the myths of online behaviour in Australia

          • Challenging the myths of online behaviour in Australia
        • The myths and misconceptions of Australians’ online behaviour

          • The myths and misconceptions of Australians’ online behaviour
        • Digital identity and eKYC

          • Digital identity and eKYC
        • Designing a digital experience for Generation Z

          • Designing a digital experience for Generation Z
        • Southeast Asia shaping global eCommerce and payment trends

          • Southeast Asia shaping global eCommerce and payment trends
        • Customer experience in the digital economy

          • Customer experience in the digital economy
        • The digital economy is changing fast

          • The digital economy is changing fast
        • Australian businesses pursuing cross-border eCommerce in China

          • Australian businesses pursuing cross-border eCommerce in China
        • Direct mail in a digital world

          • Direct mail in a digital world
        • Why mail remains at the heart of Australia's election campaigns

          • Why mail remains at the heart of Australia's election campaigns
        • The rise of fraud in times of disruption

          • The rise of fraud in times of disruption
        • In difficult times, human connection matters

          • In difficult times, human connection matters
        • Serving with empathy, reliability and responsiveness

          • Serving with empathy, reliability and responsiveness
        • Remaining ahead of changing customer expectations

          • Remaining ahead of changing customer expectations
        • Preparing for peaks and surges in online shopping Large Online Retailer

          • Preparing for peaks and surges in online shopping Large Online Retailer
        • Supporting the Australian community this holiday season

          • Supporting the Australian community this holiday season
        • Why relationships matter more than ever

          • Why relationships matter more than ever
        • The value of trust in a fake news era

          • The value of trust in a fake news era
        • Why supply chain improvements start with the customer

          • Why supply chain improvements start with the customer
        • Election Mail 101

          • Election Mail 101
        • Get your engagement strategy started

          • Get your engagement strategy started
        • Cutting through the digital noise with mail

          • Cutting through the digital noise with mail
        • 3 insights for better fashion delivery experiences

          • 3 insights for better fashion delivery experiences
        • How to choose the right mail service to engage citizens

          • How to choose the right mail service to engage citizens
        • Using Traditional Place names on your business mail

          • Using Traditional Place names on your business mail
        • Customer loyalty programs for service businesses

          • Customer loyalty programs for service businesses
      • Working differently this item has a sub menu

        • Working differently
        • Building partnerships to help keep Australia strong

          • Building partnerships to help keep Australia strong
        • Adapting to changing needs during a pandemic

          • Adapting to changing needs during a pandemic
        • The role of unity in disaster recovery

          • The role of unity in disaster recovery
        • Leading in a new reality

          • Leading in a new reality
        • Learning the cultural language of digital transformation

          • Learning the cultural language of digital transformation
        • Post's modern reality: trading on trust

          • Post's modern reality: trading on trust
        • Cultivate culture in a small team setting

          • Cultivate culture in a small team setting
        • New ways of working to drive product innovation

          • New ways of working to drive product innovation
        • Agile Methodology: How Australia Post Gets Rapid Results

          • Agile Methodology: How Australia Post Gets Rapid Results
        • Driving competitiveness through innovation

          • Driving competitiveness through innovation
        • Why ‘buying social’ is much more than just a nice thing to do

          • Why ‘buying social’ is much more than just a nice thing to do
        • Nurturing a culture of innovation in government

          • Nurturing a culture of innovation in government
        • Why organisations need an innovation ecosystem and what it should look like

          • Why organisations need an innovation ecosystem and what it should look like
        • Five ways to defend against cyber attacks with your people

          • Five ways to defend against cyber attacks with your people
        • Thinking like a fox: The agile innovation mindset

          • Thinking like a fox: The agile innovation mindset
        • How agility and ability are powering payments at Australia Post

          • How agility and ability are powering payments at Australia Post
        • The opportunity cost of avoiding organisational change

          • The opportunity cost of avoiding organisational change
        • Diversity in fintech: From gender to geography

          • Diversity in fintech: From gender to geography
        • How Australia Post is innovating from the inside out

          • How Australia Post is innovating from the inside out
        • Innovation with impact: How government can create real value

          • Innovation with impact: How government can create real value
        • Digital innovation in the UK

          • Digital innovation in the UK
        • Digital licensing innovation

          • Digital licensing innovation
        • Winning the talent war

          • Winning the talent war
        • Empowering your business to harness big data

          • Empowering your business to harness big data
        • Deloitte’s advice for forecasting sales in uncertain times

          • Deloitte’s advice for forecasting sales in uncertain times
        • ‘Home’ is where we belong: Using physical mail to drive engagement

          • ‘Home’ is where we belong: Using physical mail to drive engagement
        • Australia Post supports Keep Well Buy Local movement

          • Australia Post supports Keep Well Buy Local movement
        • Adopting a risk-tolerant approach to supply chain management

          • Adopting a risk-tolerant approach to supply chain management
        • Building community resilience through partnerships

          • Building community resilience through partnerships
        • Rethinking the government service delivery model

          • Rethinking the government service delivery model
        • Using data to help meet community needs

          • Using data to help meet community needs
        • Removing barriers to online participation

          • Removing barriers to online participation
        • Make sure remote workers have the information they need

          • Make sure remote workers have the information they need
        • Webinar: Connecting with Australians in a 20-min city

          • Webinar: Connecting with Australians in a 20-min city
        • Track mail using Domestic letter with tracking Imprint

          • Track mail using Domestic letter with tracking Imprint
      • Insight papers this item has a sub menu

        • Insight papers
        • Digital licensing insight paper

          • Digital licensing insight paper
        • The gap between eGov expectations and reality

          • The gap between eGov expectations and reality
        • Balancing the convenience/privacy trade-off

          • Balancing the convenience/privacy trade-off
        • A new way to have our say

          • A new way to have our say
        • Digital identity white paper

          • Digital identity white paper
        • Digital economy insight paper

          • Digital economy insight paper
      • Customer stories this item has a sub menu

        • Customer stories
        • Australia Post Veritas Case Study

          • Australia Post Veritas Case Study
        • Digital iD™ strengthens trust in the Airtasker community

          • Digital iD™ strengthens trust in the Airtasker community
        • Oz Hair & Beauty sees uplift in NPS after offering shoppers alternative delivery options

          • Oz Hair & Beauty sees uplift in NPS after offering shoppers alternative delivery options
    • Track your item
    • Find a postcode
    • Postage costs and delivery times
    • Redirect or hold mail
    • Print shipping labels
    • Pay a bill
    • Convert currency
    • Find missing mail
    • Find locations & hours
    • Download our app
    • About us
    • Help & support
Popular Searches
  • Track a parcel
  • Redirect mail
  • Passports and ID photos
  • Sending parcels in Australia
  • Parcel Lockers
Now loading

Find a location or service

Search for nearby Post Offices and street posting boxes, or specific services.

Enter a location - type street address, suburb or postcode and press Enter
Skip to filter by service
We couldn't find a match for your search. Please check the suburb, city or postcode you entered and try again.
Filter
Filter by service
Search for a service

Sorry we found no matching services for that search term.

Skip to Search
    Now loading
    Skip Google map
      Now loading
      Skip Google map

      Sorry, we’re having trouble with that request.

      Please try again.

      Head back to the Post Office Locator

      Browse by state

      Post Offices
      • ACT
      • NSW
      • NT
      • QLD
      • SA
      • TAS
      • VIC
      • WA
      • ACT
      • NSW
      • NT
      • QLD
      • SA
      • TAS
      • VIC
      • WA

      Need to pay a bill?

      Pay eligible bills online using Post Billpay, or use our mobile app.

      Learn more

      Try searching for ...

      Posting boxes

      From the 'Location type' menu, select 'Red Street Posting Box' or 'Express Post Box'.

      Parcel Lockers

      Choose this location type to find nearby Parcel Lockers, then save them by selecting 'Use for deliveries'.

      Opening hours

      From the 'More services' menu, choose this option to find nearby Post Offices that are open early, late or even on Saturdays.

      Available services

      From travel money to insurance and ID checks, you can filter your location search using the 'More services' menu.

      • About us
      • Jobs
      • Service updates
      • Scam alerts
      • Complaints and feedback
      • Contact us
      • MyPost
      • MyPost Business
      • Retail catalogue
      • Collectables
      • Travel Insurance
      • Currency converter
      • Postage calculator
      • Downloadable price guides
      • Download our app

      • Community blog
      • Business blog
      • Enterprise & Government blog
      • Travel essentials
      • Sitemap
      • Privacy statement
      • About our site
      • Online security & scams
      • Terms & conditions
      • Accessibility
      Help & support
      • Get help or get in touch

      Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as ​a team. We recognise their continuing connection ​to land, water and community. We pay respect to Elders ​past, present and emerging.