Queenslanders spent $17.8 billion online in 2025, up 15% year-on-year. That growth is a good reminder of why we need to keep investing in our network and building for what’s ahead.
We’ve recently announced plans for a new parcel facility in Toowoomba that will bring our Australia Post and StarTrack operations together in one purpose-built site.
I grew up in Toowoomba and still remember when the first Australia Post Mail Centre opened in town when I was a kid. So, on a personal level, I’m particularly pleased that one of those investments is happening in a place I know well.
For our people, increased automation will mean less manual handling and a safer, more modern workplace. For our customers, the location next to Wellcamp Airport gives us direct airside capability, helping improve speed and delivery times across the region.
It’s part of a broader investment in our Queensland network, alongside our new air and speed hub at Brisbane Airport and the Sunshine Coast Parcel Facility, to support customers and communities for years to come.
Ultimately, it’s about making sure our network keeps pace with our customers and gives our people the right environment and tools to deliver a modern service for the communities we serve.
