International Reply Paid

Reply Paid International is the easy and affordable way for your customers to reply to you via mail.

Benefits

• Increase responses to your direct mail campaigns
• Build goodwill with your customers
• Provide an easy way for customers to respond
• Generate sales leads, enquiries or responses to questionnaires
• Encourage prompt payments and requests for information
• Build your database

Item choices

You can use a postcard or Airmail letter to send a Reply Paid International item if it meets the following size specifications:

See Appendix 4 of our Reply Paid service guide (PDF 1.8MB) for colour and printing specifications.

Pricing

For a detailed pricing table, please view the Post charges guide

Apply for a permit

1. Complete the Reply Paid application form (PDF 115MB)
2. Post the Reply Paid application to the address listed on the application form in your state. Alternatively, lodge it at a Post Office.
   Note: You need to be a Business Credit Account customer to use this service.
   If you need to open an account, send a completed Business Credit Account application form (PDF 221kB) along with your Reply Paid Service application.
3. After your application form is processed (usually within 7 days), you'll receive a permit.

Your permit is valid for a single name and Australian address. The unique permit number must be displayed on each International Reply Paid article that you send.

International Reply Coupons make it easy for your recipient to mail you a reply.

Benefits

• Encourages a reply from the recipient
• Lets your international customers send back faulty goods at no cost

Get started

You can purchase International Reply Coupons at any Post Office for $4.15 each.

Simply insert the coupon in your mail item for the recipient to redeem at a post office in the destination country. They can redeem it for stamps to send a small letter up to 50g by Air Mail.

If you want to know more about our International Reply Paid or Coupons you can:

• Call 1800 007 678 (if calling from outside of Australia, call +61 3 8847 9980)
• View the International Post Guide
• See the Dangerous Goods Guide