Product Disclosure Statement (PDS) and Financial Services Guide (FSG)

Our Product Disclosure Statement outlines our agreement with you. It's important you understand exactly what the policy covers, so you can make the best decision about your travel insurance.

Privacy policy

Learn more about the policies we have in place to protect your personal information:

Privacy notice

Australia Post arranges the issue of travel insurance as an authorised representative of Travel Insurance Partners (TIP). Under this arrangement, Australia Post facilitates our customer's purchase of relevant insurance, whilst TIP administers and provides the service.

Australia Post provides no operational support for the Travel Insurance product. The product is sold by Australia Post over the counter or online. Australia Post may collect some customer details through online sales, which are passed onto TIP for fulfilment. All transactions are conducted by TIP.

When establishing an account, your personal information will be captured and you may opt-in to receive promotional marketing material from Australia Post or TIP.

TIP issues insurance which is underwritten by Zurich Australian Insurance Limited. Subsequently, your personal information may be disclosed to Zurich Australian Insurance Limited to fulfil this service.