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Luxembourg

Check our destination guide for postal restrictions and requirements

An update on our pre-departure customs clearance process

From 1 March 2023, there is an additional change to pre-departure customs clearance process due to European Union Import Control System (EU ICS2).

Find out more

Prohibitions

The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.

To check which items are considered dangerous and prohibited for sending from Australia, download our Prohibited and Restricted item list and packaging guide (1.1MB).

  • Animals and animal parts
  • Asbestos
  • Arms and ammunition
  • Antiques
  • Batteries
  • Bullion and currency
  • Cash
  • Dangerous goods, haz or comb materials
  • Furs
  • Inorganic products
  • Imitation and pirated products
  • Ivory
  • Jewellery
  • Products of the printing industry- offensive by nature
  • Plants and plant products
  • Precious metals and stones
  • Pornography
  • Printed matter relating to lotteries or sweepstakes not authorised in Luxembourg.

Perfume is prohibited under International Express.

Batteries

All types of batteries and devices containing them (e.g. laptops, mobile phones, wireless headphones and equivalent, power banks, tablets, etc.) are prohibited from being sent via International Express.

Medications

All types of medications are prohibited from being sent via International Express:

  • Non doctor prescribed e.g. Panadol
  • Pharmacy only e.g. labelled with pharmacy and recipient name
  • Doctor prescribed e.g. asthma puffer, insulin tablets/needle, heart medications
  • Controlled/illegal e.g. Morphine, Methadone, Hemp Seed Oil, Cannabinoids

Import restrictions

If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.

We recommend you confirm import restrictions with local authorities before posting:

  • Animals and animal products
  • Bees and honeycombs
  • Drugs, prescription
  • Narcotics
  • Plant and vegetable products
  • Textile articles
  • Weapons, ammunition.

EDN’s and export permits are required for:

  • Kangaroo skins
  • Crocodile skins
  • Emu oil
  • Fish oil
  • Bunker oil
  • Coal
  • Petroleum bases products
  • Tobacco and tobacco products
  • Any other alcohol including beer and spirits all volumes.

Small-value items may not be subject to a lump sum levy if they are:

  • occasional in nature
  • concern solely goods reserved for the personal or family use of the addressee.
  • have a dutiable value of no more than 8700 Luxembourg Francs.

Okay to send? Send responsibly.

As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.

Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 3.2MB) or contact the destination country's customs, postal trade or government authority.

It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.

Special documentation

In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.

Commercial goods require an invoice.

The sender and receiver details must be addressed with a valid street address in English. A Post Office Box address is not acceptable.

The sender is responsible for finding if the destination country may impose duties, taxes, brokerage fees or any other fees that may be applied on the item that is being sent. Please contact the consulate office of the country you are sending to or contact the Australia Post Customer Contact Centre on 13 76 78.

Delivery locations & exclusions

Before sending to this destination, it’s worth noting a few more details about our international delivery services.

Delivery locations & exclusions data (Personal)

  • International Express (carried via the EMS network) - Parcels deliver to all destinations
    International Express - Parcels does not deliver to a Post Office Box or Poste Restante.
  • International Express - Letters service available on a non-guaranteed basis

For more information from the overseas carrier, check the Post Luxembourg website.

Make sure it's safe to send

Some items are considered dangerous and unsuitable for sending from Australia, even if they’re not prohibited by the destination country.

Download guide (PDF 1.1MB)