Service update

Last year our Priority letters service was suspended and our Regular letter services changed in response to COVID-19. These changes expired on 30 June 2021. From 1 July 2021, we’ll endeavour to deliver according to delivery timetables as best we can while the ongoing challenges of COVID-19 remain.

What are the delivery speed options?

Services
Service Delivery speed Coverage
Express Post parcels and Express Post letters

Delivery speed

Express Post is still the fastest way to get mail from A to B, but we can’t guarantee next-business-day delivery right now. Items may take longer than usual to arrive.

 

See current delivery times

Coverage

The Express Post network covers 80% of Australian business addresses, private addresses and Post Office Boxes.

Parcel Post

Delivery speed

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

 

Under normal circumstances we aim for:

  • Same state: 2–5 business days
  • Interstate (metro to metro): 3–6 business days

See current delivery times

Coverage

Australia-wide

Priority letters

Delivery speed

Same state1

Up to 2 business days (depending on origin and destination)

 

Interstate1

Up to 4 business days (depending on origin and destination)

Coverage

Australia-wide

Regular letters

Delivery speed

Same state1

2-4 business days (depending on origin and destination)

 

Interstate1

3-6 business days (depending on origin and destination)

Coverage

Australia-wide

Sending something overseas?

View international delivery times.

When are we open? Find out about public holiday services.

1 While we endeavour to meet this timetable, the actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of congestion in our delivery network at the relevant time. All delivery times are based on the number of business days items take to arrive following the day of posting.

2 Service to township only.

3 Saturday delivery is only available if you post your item on a Friday to an address within the same state in our Express Post Saturday Delivery network and meet the Express Post Saturday Delivery service conditions. This service will not operate on scheduled public holidays. If the public holiday falls on a Friday or Saturday, the next day of delivery (for Express Post items posted before closing time on the business day before the public holiday) will be the next business day after the public holiday.

4 Next business day delivery to roadside addresses or offshore islands is not guaranteed.

5 Service to Mail Centre Post Office Boxes only.