Temporary service changes

We’re delivering as quickly and safely as we can, but some
deliveries may take a little longer than usual. Certain services are suspended due to ongoing COVID-19 operating constraints.

What are the delivery speed options?

Services
Service Delivery speed Coverage
Express Post parcels and Express Post letters

Delivery speed

Express Post is still the fastest way to get mail from A to B, but we can’t guarantee next-business-day delivery right now. Items may take longer than usual to arrive.

 

See current delivery times

Coverage

The Express Post network covers 80% of Australian business addresses, private addresses and Post Office Boxes.

Parcel Post

Delivery speed

Some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

 

Under normal circumstances we aim for:

  • Same state: 2–5 business days
  • Interstate (metro to metro): 3–6 business days

See current delivery times

Coverage

Australia-wide

Priority letters

Delivery speed

Our usual Priority service is suspended from 1 June 2020 until 1 July 2021. A temporary alternative Priority service is available for certain bulk business letters.

 

Learn more

Coverage

N/A

Regular letters

Delivery speed

Same state: Up to 5 business days

 

Interstate

  • Metro to metro: Up to 5 business days
  • Between metro and country: Up to 6 business days
  • Country to country: Up to 7 business days

Coverage

Australia-wide

Sending something overseas?

View international delivery times.

When are we open? Find out about public holiday services.

1 Days after posting.

2 Service to township only.

3 Saturday delivery is only available if you post your item on a Friday to an address within the same state in our Express Post Saturday Delivery network and meet the Express Post Saturday Delivery service conditions. This service will not operate on scheduled public holidays. If the public holiday falls on a Friday or Saturday, the next day of delivery (for Express Post items posted before closing time on the business day before the public holiday) will be the next business day after the public holiday.

4 Next business day delivery to roadside addresses or offshore islands is not guaranteed.

5 Service to Mail Centre Post Office Boxes only.