For the most passionate sports fanatic to the devoted music lover; Live entertainment is an experience like no other!
With over 20,000 events on sale every year, let us help you give the ultimate gift that unlocks some of Australia's biggest and best events
Ticketek Gift Vouchers can be redeemed for tickets to participating events* on sale through ticketek.com.au and the Ticketek App.
Ticketek Gift Vouchers are available in denominations of $50 and $100.
Ticketek Gift Vouchers purchased from April 1, 2018 onwards are valid for 3 years from the date of purchase and must be redeemed within that period. Any remaining balance at the end of that period will be forfeited.
*Ticketek Gift Vouchers cannot be used for some events on sale through Ticketek - please check the relevant event page on www.ticketek.com.au to ascertain if Ticketek Gift Vouchers can be used to purchase tickets for a particular event
For your protection, gift card orders $200
and over in total are required to be activated once you have received your order. Call 1800 331 794
between 8.30am-5pm AEST, Monday-Friday to activate your gift cards.
These Terms and Conditions apply to Ticketek Gift Vouchers including Event Specific Gift Vouchers* and Experience Gift Vouchers purchased through Ticketek.
Please note that additional Terms and Conditions may apply to Event Specific Gift Vouchers and Experience Gift Vouchers. Please check the relevant Gift Voucher event page for additional terms and conditions.
- Ticketek Gift Vouchers purchased via ticketek.com.au are activated 48 hours after purchase. Please allow 48 hours before attempting to redeem.
- Ticketek Gift Vouchers can be redeemed for tickets to participating events** on sale through ticketek.com.au, the Ticketek Call Centre, the Ticketek App and Ticketek Agencies. Ticketek does not have retail outlets in the Northern Territory.
- Event Specific Ticketek Gift Vouchers* can only be redeemed through Ticketek Agencies. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific type of credit or debit card is required to complete the transaction.
- Ticketek Gift Vouchers are available in denominations of $50 and $100.
- A Service and Handling Fee and a Delivery Fee may apply at the time a Ticketek Gift Voucher is purchased.
- The fees which may apply to the redemption of Ticketek Gift Vouchers include a Service and Handling Fee and Delivery Fee.
- Ticketek Gift Vouchers purchased from April 1 2018 onwards are valid for 3 years from the date of purchase and must be redeemed within that period. Any remaining balance at the end of that period will be forfeited. Vouchers purchased prior to April 1 2018 are valid for 1 year from date of purchase only.
- Ticketek will not refund Ticketek Gift Vouchers except as required by law including the Australian Consumer Law.
- Ticketek Gift Vouchers are partially redeemable. If the cost of the ticket purchase exceeds the redeemable value of a Ticketek Gift Voucher, the voucher holder is required to pay the difference between the transaction total and the value of the particular Ticketek Gift Voucher. The full value of any unused credit remaining on a Ticketek Gift Voucher must be redeemed before alternative payment methods will be accepted for the outstanding balance of the transaction.
- Multiple Ticketek Gift Vouchers may be used as payment for a single transaction, up to a limit of $1,000 worth of Ticketek Gift Vouchers per transaction.
- If the transaction total at redemption is less than the value of the Ticketek Gift Voucher used for redemption, the residual credit balance of the Ticketek Gift Voucher will remain on the particular voucher and may be redeemed prior to the expiry date in accordance with these terms and conditions.
- Ticketek Gift Vouchers are not redeemable for cash and cannot be resold or exchanged.
- Ticketek Gift Vouchers cannot be used to purchase further Ticketek Gift Vouchers.
- Ticketek Gift Vouchers are not reloadable. When the value of a Ticketek Gift Voucher is redeemed, the particular voucher cannot be reloaded.
- Ticketek may cancel a Ticketek Gift Voucher, refuse redemption or cancel tickets purchased using a Ticketek Gift Voucher if it suspects that a Ticketek Gift Voucher is being used fraudulently, in an unauthorised or illegal manner, or it has reason to believe that the voucher holder is in breach of these terms and conditions.
* Event specific gift vouchers include Gift Vouchers redeemable only for a specified event or experience e.g. Australian Open Gift Vouchers.
**Ticketek Gift Vouchers cannot be used for some events on sale through Ticketek - please check the relevant event page on www.ticketek.com.au to ascertain if Ticketek Gift Vouchers can be used to purchase tickets for a particular event
Australia Post will aim to dispatch your order within 1-2 working days (excludes weekends and Public Holidays) of receiving your order.
Delivery to your designated shipping address usually occurs within 3-7 working days from the dispatch date. Your order may arrive in multiple deliveries in the event that items are fulfilled from multiple locations.
Items purchased through the Australia Post online shop will be sent via eParcel for most domestic orders. A signature upon delivery is usually required.
If your order can't be left safely on the premises, it will be taken to a local Australia Post facility for collection. If this happens, an 'Item Awaiting Collection' card will be left for you.
Some products are eligible for Click & Collect. Please allow 3-7 working days for your Click & Collect order to be ready, you will receive an email notification once your order is ready to collect.
Some products are eligible for International delivery. International orders will be dispatched within 1-2 working days of receiving your order. Delivery of international orders to your designated shipping address is usually 10+ working days from the dispatch date via an untracked service. This excludes any time in customs and delays due to reasons outside of Australia Post’s control. Country specific delivery times will be available online at auspost.com.au.
No change of mind returns are available for Gift Card products. For our full terms and conditions including returns please refer to our terms and conditions at: shop terms conditions
If you need assistance with a product or to understand our terms and conditions please contact the Australia Post Call Centre on 13 POST (13 76 78).