You can get a refund for unused labels purchased online.
- Log in to your MyPost Business account
- Head to the 'Transactions' tab
- Select the label you want to refund
You can arrange a refund online for orders which are less than 90 days old, and of a value less than $100.
Charges will be refunded to your credit card or PayPal account and can take 5 – 10 business days.
If you used a charge account to purchase a label which you wish to refund, please contact support to process your refund.
Note: PayPal has limits on how many refunds can be processed. If you are refunding more than 25 articles from one order, please contact support to process your refund.