We are aware that at times scam emails may circulate that claim to be from Australia Post. The aim of these scam emails is often to collect personal or financial information or to install a malicious virus on your computer.
We endeavour to provide warnings and updates on our website regarding any known scams targeting our customers.
For more information and to help identify current scams please visit our scam alerts page
You can also visit online security, scams and fraud to learn more about how to stay safe online.
If unsure, contact us
If you have received an email that claims to be from Australia Post and are concerned about its validity, please complete our feedback form or call us on 13 POST (13 7678). Our customer contact team will be happy to help.
Remember, prevention is the best approach. It is important not to open suspicious emails or click on any links within them.
