'Pending' means your item hasn't been scanned into our system yet. This can be because your parcel:
- hasn’t been posted yet
- was posted in a street posting box (which can take a little longer for the item to be scanned)
- was posted over the counter in bulk, but not scanned yet.
Your tracking status should update in 24 to 48 hours.
Pending can also mean that it's an old tracking number that hasn't had any activity in over 2 months, and has been archived.