Oz Hair & Beauty sees uplift in NPS after offering shoppers alternative delivery options
How Oz Hair & Beauty used Australia Post’s Collect service to offer customers a better delivery experience and raise its NPS.
Latest case studies
Latest case studies
Digital iD™ strengthens trust in the Airtasker community
Airtasker wanted to offer its members an identity verification option that didn’t require 100 points of ID. Australia Post’s Digital iDTM offered that convenience coupled with a strong element of trust.
How an integrated identity solution tightened aviation and maritime security in Australia
Veritas and Australia Post co-designed an identity verification solution that met the Australian government’s new legislation requirements for the MSIC and ASIC schemes.
Mail case studies
Mail case studies
In a digital world, mail can make an impact
In a digital world, mail can make an impact
Nationwide eyewear retailer Specsavers sees mail as a vital part of its marketing mix.
Growth’s in the mail
Growth’s in the mail
Fast-growing mail order business BrightLife knows how to engage its niche market – and transforming its popular print catalogue to a larger, high-quality format has paid off.
‘Home’ is where we belong: Using physical mail to drive engagement
‘Home’ is where we belong: Using physical mail to drive engagement
In a time when human connection has been challenging, Nextdoor has helped bring people together in their neighbourhood. When the app launched in Australia, Nextdoor turned to direct mail to drive online conversions and organic growth.
