eParcel

Backed by one of the most extensive delivery networks in the country, eParcel is our online freight management system designed to streamline the distribution of your products.

eParcel is available to any customer who enters an agreement with Australia Post to despatch at least 1,000 parcels each year. Costs will automatically be charged to your Australia Post account.

Service features:

• Comprehensive delivery service to both business and residential addresses
• A unique identifying barcode on every eParcel
• Online Proof of Delivery (with digitised signatures in many cases)
• Scheduled pick-ups available from your warehouse or office*
• Secure cages to transport products
• A full suite of management reports
• A specific wine delivery service designed to enable you to send cartons of wine

Service extras:

• Transit cover up to $5000 per article - full terms and conditions will be specified in your contract once you enter into a contract with Australia Post.
• Express Post eParcel for faster deliveries
• Integrated payment on delivery through eParcel Cash To Collect
• An eParcel Returns service

Benefits of using eParcel

• eParcel reduces the cost of freight through streamlined administrative processes and competitive pricing.
• Suitable for different sizes of customers, whether sending 1,000 parcels each year, or 100,000 parcels each year.
• Visibility of your freight with online tracking and proof of delivery - for full details refer to your eParcel contract.
• Flexible pricing options with increased discounts for bigger volumes. 
• You can send parcels to more than one address without the need for consignment notes.
• If no one is present when we attempt delivery we will either leave your consignment in a safe place, or leave a calling card and make the consignment available for collection from a nearby Australia Post retail outlet, according to your preference.

Need more help?

For more information on our eParcel system, visit getting started with eParcel which includes information on system requirements. Alternatively please contact us.

Do not meet the minimum volume requirements?

If you do not send 1,000 parcels per year but would like to have access to an online system to help you prepare your parcels for shipment, have you considered using Australia Post's new lodgement channel Click and Send?

It is free to register to use and will give you access to both domestic and international parcel services online.

For more information on using Click and Send, visit auspost.com.au/clickandsend or call the Click and Send Helpdesk on 1300 662 710.

*Some restrictions apply