Do you send more than 300 letters at a time? You may be eligible for a discount if you use our bulk mail services.

1 The number of tracking scans will vary depending on how and where the envelope is lodged, processed and delivered. The envelope may receive a tracking scan: at a processing facility, if processed by automated mail processing equipment; or on delivery, where a tracking scan can be captured.

2. If the recipient is not home, the article will be taken to the nearest Post Office and a card will be left for the recipient to collect the article. If the address on the article is a PO Box number, a card will be left for the recipient to pick up and sign for the article at the nearest Post Office. A return address is a condition of lodgement for all Registered Post articles.

3 The minimum size also depends on the shape of the item and the ratio of its length to width. 90 x 145mm for Reply Paid. Refer to detailed product pages for more information.