Redirect mail

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Overview

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Moving house or business? Going away? We can redirect your mail to addresses within Australia - or even overseas*.

You can choose to redirect your mail for 1, 3, 6 or 12 months if you're moving permanently, and up to a chosen date if you're moving temporarily.    

Apply online

You can redirect personal mail online using the 'Apply now' button below. Please ensure you can prove your identity with at least 1 form of ID.

Apply in person

If you're applying on behalf of a business, government department, deceased person, or claiming a concession rate, please lodge your application in person.

How to apply in person


Please note: It will take us 3 full business days to process your application before your Mail Redirection service starts.

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* Some mail can't be redirected overseas, including Registered Post, Cash on Delivery, Parcel Post and Express Post items, and items which require customs documentation.

Mail redirection pricing

Pricing

Personal mail

Redirection to: 1 month 3 months 6 months 12 months
Australia $20.50 $35.20 $52.75 $91.50
Asia Pacific $57.45 $141.90 $266.20 $525.45
Rest of the world $73.85 $191.15 $364.75 $722.50

Business and government rates for mail redirection Click to expand Click to collapse

Government or business mail  

 Business and government rates are applicable for:  

  • bankrupt or insolvent businesses
  • government bodies or institutions
  • company trusts
  • individual trustees and self managed superannuation funds
  • schools - private or public
  • where both personal and business mail are being redirected from one address  
 Redirection to: 1 month  3 months   6 months  12 months
Australia   $64.55 $175.95 $351.85 $652.10
 Asia Pacific  $365.95  $1,079.05 $2,137.00  $4,243.50
Rest of the world  $516.10   $1,530.65 $3,037.75 $6,045.05

Concession rates for mail redirection Click to expand Click to collapse

If you hold an eligible concession card, or you're listed as a dependant on a concession card, you are eligible for a reduced fee. 

You will need to apply in person at any post office and bring proof of identity of the person lodging the application, as per the requirements for personal mail redirection, PLUS one of the below as proof of your concession status:

  • Pensioner Concession Card
  • Health Care Card (all types)
  • Commonwealth Seniors Health Card
  • Department of Veterans' Affairs Card
  • Veterans' Repatriation Health Card
  • MyPost Concession Card

Please note: Redirection of a deceased persons' mail is provided at no charge for up to 12 months. You may be required to provide relevant documentation such as a letter of probate or administration.

Redirection to:  1 month  3 months  6 months  12 months  
Australia  $10.30 $17.05  $24.10 $42.35
Asia Pacific  $42.70 $118.20  $227.75 $451.85
 Rest of the world $58.45 $164.50 $320.45 $637.15

Refunds

You may be eligible for a refund if you cancel your Mail Redirection service. 

How to redirect your mail

How to apply

Apply online (for personal mail only)

  1. Create an Australia Post account if you don't already have one 
  2. Log in to start your redirection
  3. Provide proof of identity with at least 1 form of ID (e.g. driver's license) - we'll check your ID online using our secure verification service
  4. Pay securely online using Visa or MasterCard

Apply in person

If you're applying on behalf of a business, government department, deceased person, or claiming a concession rate, please lodge your application in person. Here's how:

  1. Download and print an application to redirect mail form (632kb) or pick one up from a post office
  2. Complete the form (2 copies if you've downloaded it from this site)
  3. Lodge the form/s in person at any of our post offices, along with your payment and proof of identity
  4. Keep your receipt and customer copy of the application form (you'll need your customer reference number if you wish to make any changes to the service).

 Please note: It will take us 3 full business days to process your application before your Mail Redirection service starts.

Support & FAQs

Frequently Asked Questions

Price changes

Prices for selected products and services will change on 6 October.

Find out more

Get started!

Have an Australia Post account? Log in now to begin your Mail Redirection.

Log in

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