Optional extras (domestic)

Want additional peace of mind for the delivery of your item? Simply choose which of the below features you need when you pay for, or lodge, your parcel.

Extra Cover Click to expand Click to collapse

Sending something valuable or important? Extra Cover provides you with cover for the specified value of your item (up to $5,000) if your item is lost or damaged while being carried by Australia Post

Price

  • $1.50 per $100 of your item's value (or part thereof); and
  • You must add $2.95 for Signature on Delivery if your item is valued above $300.

Please note: the Signature on Delivery fee does not apply to Courier Post, as this feature is included in the Courier Post service.

How to add this feature

Simply choose Extra Cover as an additional feature when you pay for your item in-store or online via Click and Send.

Adding this feature after you've bought your satchel or postage label? You can purchase Extra Cover at a Post Office.

Please note: The Signature on Delivery fee does not apply to Courier Post, as this feature is included. 

Signature on Delivery Click to expand Click to collapse

Want to know your item has been delivered and signed for? Signature on Delivery captures a signature of the recipient once the item has been delivered.

Price

$2.95

How to add this feature

Simply choose Signature on Delivery as an additional feature when you pay for your item in-store or online via Click and Send.

Adding this feature after you've bought your satchel or postage label? You can purchase Signature on Delivery at a Post Office.

Please note: This feature is automatically included for our Courier Post service.

Email Track Advice Click to expand Click to collapse

Email Track Advice will provide the recipient of the parcel with email updates about the progress of their parcel through its delivery journey.

Price

Free

How to add this feature

You must opt in for this service at the time of lodgement. If using Click and Send, select this feature when entering the recipient's address details.

Cash on Delivery Click to expand Click to collapse

If you're using our regular Parcel Post service and not sending your item in a satchel, you can let your customers pay for and collect their parcel at a conveniently located Post Office

We can collect payments on your behalf for:

  • postage and the Cash on Delivery fee only
  • the item only
  • both of the above

Find out more

Track your item

Check how your parcel or letter is travelling.

Track now