• In a rapidly changing world, the needs of Australian communities remain at the core of every decision and action we take.
  • Your Post is evolving

Our year

  • $116.2 million
    Profit after tax
    34.5% decrease in profit
    36,944
    employees nationwide reflecting Australia Post and StarTrack’s combined strength
    -$328.4 million
    Operating EBIT in mail services
    15.2% increase in loss
    8.0
    Lost Time Injury Frequency Rate
    2.4% reduction in LTIFR
    $337.5 million
    Operating EBIT in parcel services 20.8% increase in profit
    2nd
    Most reputable brand (position held)
    (2014 AMR RepTrak study)
     
     
  • Declared a $78.8 million dividend to our shareholder
    Exceeded all regulated delivery performance standards
    Established Australia’s largest parcels and logistics network
    Preserved our reputation as a trusted service provider
    Launched Post People 1st to protect, prioritise and support our employees
    Recorded fewer workplace injuries and championed safe road use
    Built better neighbourhoods across Australia
    Reduced carbon emissions to deliver better environmental outcomes
     

Executive summary

Ahmed Fahour

Changing with you

For over 200 years we have been serving Australian consumers, businesses and communities. Read more...

Australia Post delivery partner

Meeting the needs of our customers

Our customers’ behaviour and expectations continue to evolve in this digital age. Read more...

Accessing Australia Post employees in the community

Staying true to our purpose in the community

Right now, we face the significant challenge of managing a letters service in decline. Read more...

Australia Post employee

Supporting our people through change

As our business evolves, we are engaging our entire workforce in the need for change – and supporting them as we transform our services and operations. Read more...