Get the most out of MyPost
Control your deliveries and get easy access to other Australia Post services with a free MyPost account.
MyPost is a free, personal account that gives you access to a great range of features and benefits. You can track your parcels,1 redirect your deliveries,2 get set up with other Australia Post services like a MyPost Concession card (if you're eligible) and more.
Easy-to-use features
All your day-to-day postal services are made easy with MyPost:
Track parcels and view estimated delivery dates1
Redirect a parcel to a more convenient location2
Have your parcels left in a safe place3
Nickname parcels for easy identification
Let someone collect a parcel for you
Set preferences for delivery notifications
Access free collection points4
View your online enquiries
Print labels and pay for postage from home
Use your MyPost login to access the AusPost app
The AusPost app makes it easy to manage your deliveries on the go. You’ll get access to all the services above, plus other unique, convenient features from your smart devices.
Get the best possible delivery experience with MyPost
When you sign up for a MyPost account, please provide the same details you use when shopping online. This way, we can show parcels automatically in your MyPost account for you to track or manage.
For the best possible delivery experience, provide your:
One login – multiple services
When you create a MyPost account, you provide an email address and password.
You can then use this login information to set up other Australia Post products and services, including a MyPost Business account, the Online Shop and a MyPost Concession card (if you’re eligible).
If you’re eligible for a MyPost Concession card, you’ll get access to a number of benefits, including:
When applying for a MyPost Concession card, provide your login email and name, your mobile number or your MyPost account customer number (APCN), so we can connect your card to your MyPost account.
Shop a great range of items online
Discover packaging, stamps, tech, gifts, electronics and more at our Online Shop.
Use your MyPost login details to start shopping.
Are you a business customer?
If you spend $50+ over 4 weeks on parcel sending, you can access great savings with a MyPost Business account. With smart sending tools, no eligibility criteria, and free sign up, you could save up to 40% on domestic postage and up to 35% on international postage.
Frequently asked questions
1 Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service.
2 Our redirection service is only available for parcels in transit when the sender has included your registered email address, mobile phone number or Australia Post customer number in the shipping information they’ve given us, and that have been addressed to a street address. Changing your delivery address may result in a delay in delivery, depending on the location.
3 Terms and conditions apply. The option to have parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include registered email address, mobile number, or other details that allow us to match the parcel to the receiver’s MyPost account. Learn more about Safe Drop.
4 Terms, conditions and collection time limits apply. You have 48 hours to collect your parcel from a Parcel Locker, 10 business days to collect from a participating Parcel Collect (Post Office) location, and 30 days from a PO Box. Size limits apply. View full terms and conditions.
