Recognising the people who've made business possible

Introducing the Australia Post ORIAS Unsung Hero Award.

It’s been an incredibly challenging year for business. But the way people have found ways to adapt has been truly inspirational, and we believe that’s worth celebrating.

To recognise those who’ve worked harder than ever to keep their business running through 2020, we’re sponsoring a new category in the Online Retail Industry Association Awards – the Australia Post Unsung Hero Award.

Nominate your Unsung Hero today

This year, we’re shining a light on those who’ve made business possible through innovative thinking, inspiring resilience and gut-busting hard work.

Whether you’re an established online retailer or you’ve recently gone online, this is your chance to recognise a colleague for going above and beyond. Many people do incredible work behind the scenes, so choose anyone from your team to be nominated.

How it works

24 September: Nominations open

Nominate one person from your business quickly and easily by answering four questions.

19 October: Nominations close

Enter in the Small Online Retailer (under $2m revenue) or Large Online Retailer (over $2m revenue) category.

26 November: ORIAS Awards Ceremony

Winners will be announced at this online event. Keep an eye out for your invitation.

Hear from previous ORIAS winners

Hear from previous ORIAS winners in the Small Retailer category

ORIAS recognition may just propel your nominee – and your business – to even more success in the future. Read what winning an ORIAS People’s Choice Award meant for Emma Kruger of Riff Raff & Co., and Adam Lindsay of Koh.

Hear from, three-time ORIAS People Choice Award winner

Three-time ORIAS People’s Choice Award winner shares how this recognition has guided its continual growth.

Nominator & nominee must be AU res, 18+ & registered employees of the same online retailer. Nominee must be nominated in either small or large business award category. Nominator must have nominee’s consent before submitting nomination via online entry form at or Competition starts 9am (AEST) 24/09/2020 & ends 11.59pm (AEDT) 19/10/2020. Max entry of 1 nominee, per business under each award category. Nominator & nominee may be required to verify award category selection. Prize: 2x Unsung Hero awards (no monetary value). 1 prize under each award category. Winners announced at ORIAS Event on 26/11/20 or no later than 30/11/20. Sponsor: Australian Postal Corporation (ABN 28 864 970 579) t/as “Australia Post”, 111 Bourke St, Melb, VIC 3000. See full conditions inc. privacy statement (PDF 100kB).