Keypass identity card

The following links change the content below them.

Overview

Man having ID photo taken in postal outlet

Need a valid ID to prove your age? We can help. The Australia Post Keypass identity card is an identification card showing your photo, name, address, date of birth and signature.

This card is accepted as proof of age for entry into licensed venues throughout Australia (excluding NSW and WA) which display a sign* saying they accept the card as proof of identity.

Eligibility

To be eligible to apply for a Keypass identity card, you must:

  • be at least 17 years and 11 months
  • live in Australia
  • be able to provide sufficient proof of your identity and age

Get started

To obtain a Keypass identity card, simply:

Same-day service for Melbourne customers

Need your Keypass identity card in a hurry? We offer a same-day^ service in Melbourne's CBD.

Visit out our How to apply section for more information.

Renewing your card

Your Keypass identity card can be used from your 18th birthday and is valid for 5 years.

If you still need an identity card after this date, you can apply for a new one at a participating post office.

Lost your card?

You'll need to submit a new application form for a replacement card.

Changed your name or address?

You'll need to bring the following into a participating post office:

  • completed application form
  • your existing Keypass identity card
  • any original documents proving your name or address change
  • the relevant fee

Documents required to support a change of name/address Click to expand Click to collapse

Change of name Change of address

You must provide:

  • your existing Keypass identity card (this will be kept by Australia Post as part of your application).

You will also need to provide any of the following (as applicable):

  • Deed Poll
  • Marriage Certificate (Australian)
  • Foreign Marriage Certificate (with translation from government department)
  • Change of Name Certificate
  • Divorce papers (Australian)
  • Foreign divorce papers (with translation from government department)

You must provide:

  • your existing Keypass identity card (this will be kept by Australia Post as part of your application), and
  • a document with your current residential address from category A, B or C from the table in section 3 of the application form. A copy of the document will be taken. The name on this document must match the name on your existing Keypass identity card

*While Keypass is accepted as valid proof of age in Queensland, the signage is not mandatory for licensed premises in that state.

^Same-day processing is subject to verification. All details of your application must be verified before your card can be issued. For more information on proving your age and identity, see our Applying for a Keypass identity card section.

Application fees

Pricing

 Card type Cost 
 New card $55
 Replacement card $55 
 Change of name and/or address $35

A new application form must be submitted if you've lost your card and need a replacement, or to change your name and/or address details.

We accept payments by cash, American Express, MasterCard, Visa or EFTPOS.

A receipt will be issued to you. Please retain the receipt until you receive your Keypass identity card.

This is a non-refundable administration fee.

Applying for a Keypass identity card

How to apply

Step 1: Complete an application form

Download the Keypass identity card application form. Fill it in, print it out and take with you to your interview.

Step 2: Gather your identity documents

You must be able to prove your age and identity by providing acceptable documentation. All documents must be original.

Prove your age Click to expand Click to collapse

To prove your age, acceptable documents are:

  • Australian Birth Certificate
  • Australian Passport (may be expired up to 2 years)
  • Australian Citizenship papers
  • Foreign Birth Certificate (translated by a government department)
  • Foreign Passport
  • Australian Driver's Licence or Learner's Permit
  • Immicard issued by the Department of Immigration & Border Protection

Prove your identity Click to expand Click to collapse

There are 3 options available to prove your identity. Full details of each option are also outlined in the application form.

Option 1 - provide 3 proof of identity documents

  • Must include at least one category A and one category B document of identity
  • The third document can be from either category A or B
  • Your photo must be on at least one document
  • If no document provided as proof of identity has the current residential address, an item from category C must be provided as an additional support document. This additional support document must contain your name

For further information, see categories for proof of identity documents below.

Option 2 - provide a Statutory Declaration from a parent or guardian

The Statutory Declaration form is included in your application form.

  • When your parent or guardian signs the Statutory Declaration, the signature must be witnessed by an authorised person (see list of authorised persons below). There is no requirement for the witness to have known the applicant. The parent or guardian must take with them one form of photo identification (from category A or B) to provide to the witness.
  • At your interview, your parent or guardian must take one form of photo identification (from category A or B). The parent is required to accompany the applicant to the interview.
  • An endorsed photo of the applicant must be included with the application. This must be endorsed by the parent/guardian and the witness who signed the Statutory Declaration. The photo should meet passport requirements.

Option 3 - provide a Statutory Declaration signed by an authorised person

You must provide a completed statutory declaration from a person who is an authorised person (see list of authorised persons below). The Statutory Declaration form is included in your application form.

The person making the statutory declaration must:

  • have known the applicant for at least 1 year and must know the applicant well
  • be contactable by telephone during normal business working hours
  • be an Australian Citizen
  • endorse a photo (which the applicant must provide as proof of identity)
  • fill in the declaration on the application form

An endorsed photo of the applicant must be included with the application. This must be endorsed by the same person who signs the Statutory Declaration. The photo should meet passport requirements.

The applicant's current residential address must be included in the Statutory Declaration.

Categories for proof of identity documents Click to expand Click to collapse

Category A
(at least one)

  • Australian birth certificate (not an extract)
  • Australian passport (may be expired up to 2 years)
  • Australian citizenship certificate
  • Foreign birth certificate (with translation by a government department)
  • Foreign passport (with translation by a government department)

Category B
(at least one) 

  • Australian driver licence / learner permit
  • Immicard issued by the Department of Immigration & Border Protection (must not be expired)
  • Tertiary ID card from a recognised Australian educational institution
  • Medicare card
  • Notice of Assessment for income tax
  • Centrelink benefit card
  • Department of Veterans Affairs (DVA) card
  • Australian Defence Force photo ID
  • Private health insurance membership card

Category C 

  • Motor vehicle registration
  • Utility notice
  • Council rates notice
  • Telecommunications bills 

Where can I get a translation of my foreign ID document? Click to expand Click to collapse

You can get a document translated at:

  • National Authority for Translators & Interpreters (NAATI)
  • Interpreting and Translation Services NT
  • Community Relations Commission of NSW

List of authorised persons Click to expand Click to collapse

An authorised person must be in one of the following occupations:

  • Justice of the Peace
  • Member of the State Police Force
  • Chiropractor
  • Dentist
  • Legal Practitioner
  • Medical Practitioner
  • Nurse
  • Optometrist
  • Patent attorney
  • Pharmacist
  • Physiotherapist
  • Psychologist
  • Trade marks attorney
  • Veterinary Surgeon

Step 3: Visit a participating post office for an interview

To find out which post office provides interviews for the Keypass identity card, you can either:

About the interview

To process your application, ensure you have all your proof of age and proof of identity documents. These must be originals. All documents will be photocopied and the originals returned to you.

If you're asking your parent/guardian to complete the statutory declaration in section 4 of the application form, they must accompany you to the post office.

A receipt for payment will be issued to you. Please retain the receipt until you receive your Keypass identity card.

At your interview, we'll check your documentation is correct, confirm your identity and take a photo. The interview should take about 10 minutes.

What happens next?

A secondary check will be performed within a week of the application.

If your application is successful, you'll receive your Keypass identity card in the mail within 10 working days of your interview (average delivery time to metro areas is 2 working days).

If your application is unsuccessful, you'll receive a letter stating the reason.

Same-day service for Melbourne customers

Need your Keypass identity card in a hurry? We now offer a same-day service in Melbourne's CBD.

Come in with your completed application form and correct documentation before 12pm on a weekday and your card will be processed on the same day* and available after 4pm.

This service is available at Flinders Lane Post Office, 246 Flinders Lane, Melbourne (entry also via Emirates House, 251-257 Collins Street, Melbourne).

Opening hours are Monday to Friday (9am-5pm).

* Same-day processing is subject to verification. All details of your application must be verified before your card can be issued. For more information on proving your age and identity, see our Applying for a Keypass identity card section.

Support & FAQs

Frequently Asked Questions

Locate an outlet

Find your nearest post office.

Apply now

Download, fill in and print a Keypass identity card application form

Download form