Post Office Boxes & bags

A handy way to receive deliveries, keep them safe, and collect them when you want*.

5 reasons why you need a PO Box

  • Protect your privacy by not revealing your street address
  • Keep the same address, even when you move
  • Free 6-month mail redirection for new leases (worth up to $64)**
  • Access your mail 24/7, whenever it suits you*
  • Avoid mail piling up in your letterbox if you're away

Did you know? You can use your PO Box for parcel deliveries, too. If your parcel's too big, we'll keep it safe and let you know where you can collect it.

Choose the type of PO Box that's right for you

You can apply for selected new leases online, or search for a Post Office Box location near you and go in-store. Just pick the type of box or bag you want from the list below:

PO Box

Most popular solution for general personal or business use. You can apply online for personal use only.

Apply online with MyPost

Download form

GPO Box

Your business can get a single GPO Box address, or the same box number in each capital city.

Download form

Locked Bag

If your business gets a lot of mail, or you run competitions or promotions, a Locked Bag is for you. Apply in-store only.

Download form

Private Bag

Best way to manage your mail if you live in a rural or remote area. Apply in-store only.

Download form

Pricing of a PO Box or bag

You can lease a box or bag for up to 1 year in-store and 5 years online, and keep renewing it annually if you want to. Our pro rata pricing runs from 1 April until 31 March the following year.

For new leases, you'll pay an establishment fee, and what's left of the annual pro rata price, depending on what month you take out your lease. The pro rata charge for each month is one twelfth of the annual fee.

Any lease that starts in February or March will include charges for a full year in addition to pro rata fees.

Establishment fee, extra keys, cancellation charges, reactivation fee, and new locks Click to expand Click to collapse

  • Establishment fee:
    • PO Boxes - $25 (includes 2 keys)
    • GPO Box - $25
    • Private Bag/Locked Bag/reduced rate - $15
  • New lock: $30
  • Extra keys: $12 per key
  • Cancelling your box/bag: $30 (unused service fees exceeding $30 are refunded)
  • Reactivation fee: $25
    Applies if you wish to re-lease your cancelled PO Box or Bag. You can reactivate your service up until 31 May, provided your previous box or bag hasn't been leased to someone else.

PO Box & GPO Box annual charges Click to expand Click to collapse

Annual lease pricing (1 April - 31 March)

Box size Standard Premium locations*** GPO Reduced rate^
(applies if you live in an area without street mail delivery. Complete application in-store only.)
Small $126 $196 $277 $34
Medium $186 $294 $429 $54
A4 $248 $391 $553 $78
Large $297 $481 $674 N/A
Jumbo $575 $910 $975 N/A
Combined box and private bag $329 $443 $536 $94

Locked Bag & Private Bag prices Click to expand Click to collapse

When you first take out your lease, you'll need to buy at least 2 mail bags - one to take with you and one to hand back to us each time you collect your mail. This is so that we have an empty bag on hand at all times to sort your next lot of mail for you.

Mail bags (one-off charge)

Size Dimensions Price
Small 900mm x 740mm $56 (single bag)
Large 760mm x 460mm $66 (single bag)

Locked Bag annual lease

To keep your locked bag secure, you'll need to supply us with a large padlock and a duplicate of your key.

You can collect your Locked Bag mail any time during your Post Office's business hours. You can also have a courier collect your mail for you. Some of our Post Offices offer a courier service (extra charges apply), or you can arrange your own private courier.

Service Annual lease price
Standard $443
Specified* $596
GPO $741
Reduced rate^ $119

Private Bag annual lease

Deliveries each week Annual lease price
1-3 $112
4 or more $207

Get a $5 discount on your annual lease when you pay your renewal on time (31 March each year). Your discount will be automatically applied to your invoice.

How GPO Boxes for businesses work

You have 2 options for GPO Boxes:

  • 1 GPO Box address at a fixed location
  • Multiple GPO Box addresses at different locations (known as common boxes)

Common boxes are available at the General Post Office (GPO) in each capital city. Our standard common box package includes Sydney, Melbourne, Brisbane, Adelaide, Perth and Hobart. You can also extend your GPO Box number to Canberra and Darwin.

What you'll pay to have a common box address depends on how many GPO boxes you decide you want. You'll be charged for each GPO Box according to its size. Hobart, Darwin, and Canberra are charged at the specified rate.

Once your application is approved, you'll get a GPO Box number between 9800 and 9999. This becomes your new address in each state. Your customers then simply address their mail to your GPO Box number in their own capital city.

Choosing a Post Office Box size

We offer a range of Post Office Box and Private Bag sizes. Not sure which size suits you? See our guide below:

Post Office Box sizes

Size Measurements Ideal for
Small 90mm x 130mm Small amounts of personal mail
Medium 135mm x 130mm Up to C5-sized envelopes
Large 275mm x 130mm Large amounts of mail. Keeps A4 mail flat and fits small parcels
Jumbo 275mm x 270mm Very large mail volumes or medium parcels (only available at selected Post Offices)
A4 275mm x 90mm Keeping A4-size mail flat (only available at selected Post Offices)

Private Bag sizes

Size Measurements
Small 760mm x 460mm
Large 900mm x 740mm

Is your PO Box too full? You can combine your PO Box with a Locked Bag to get more room, and you'll be able to keep the same address. Just speak to the friendly counter staff where your Post Office Box is.

ID you'll need to show us

To take out a Post Office Box or Private Bag lease, here's the ID you'll need to provide us:

Online applications

Personal mail only: you can use your driver's licence, Australian passport, or Australian visa (foreign passport).

Post Office applications

Personal mail: proof of identity that shows your name, residential address and signature (this can be your driver's licence or 2 other documents, such as a utility bill and bank statement).

Business mail: bring the above ID, as well as proof that you are authorised to act on behalf of the business. Either a statutory declaration, copy of the Australian Business Registration document, or a signed request by an authorised officer of the business on a company letterhead.

Let us check if you have mail

Save yourself the trip to check your Post Office Box. Our free Mail2Day mobile notifications^^ will let you know if you have mail in your box. Sign up for free alerts.

Renewing your box or bag

You'll get an invoice in February each year, asking if you want to renew your box for another year. If you pay your bill by 31 March, you'll get a $5 discount.

Your Post Office Box will remain yours unless:

  • you tell us that you'd like to cancel it
  • you don't pay your renewal fee by 30 April , or
  • we cancel your service because you breach our Terms & Conditions

How to pay your renewal

  • In person at a Post Office
  • By mail with a cheque or credit card
  • Online through Post Billpay from 10 February until 31 March (you'll need a credit card)
  • Over the phone on 13 18 16 from 10 February until 31 March (you'll need a credit card)
  • With your Australia Post charge account. We can automatically debit your annual renewal amount each February. Speak to your credit representative listed on your monthly account statement if you would like us to do this.

Too big to fit in your Post Office Box?

You'll get an email/SMS, or notification card in your PO Box if you've got a parcel that's too big to fit. Just show it at the collection area to pick up your item.

In some cases, we'll leave a key in your box, and you can get your item from a nearby Parcel Locker, where available, for free. Terms & Conditions apply.

Here's a list of the Post Offices where we can do this for you:

PO Box Parcel Locker locations Click to expand Click to collapse

ACT

Canberra GPO
Tuggeranong

NSW

Woollahra
Turramurra
Port Macquarie
Newcastle
Lismore
Darlinghurst
World Square
Ryde
Ballina
Blacktown
Parramatta CBD
Shellharbour City Centre
Queanbeyan
QVB Sydney
Bathurst
Morisset
Leichhardt
Mona Vale
Newtown
Strawberry Hills
Ashfield
Gunnedah
Five Dock
Chatswood
Bondi Junction
Glebe
Wagga Wagga
Wagga Wagga South
Minto
The Broadway (Wahroonga)

NT

Alice Springs
Darwin GPO
Katherine
Winnellie Business Hub
Casuarina

QLD

Caloundra
Townsville
Burleigh Heads
Cairns
George Street
Maroochydore
Redcliffe
Noosaville
Strathpine Centre
Goodna
Ipswich
Wynnum
Chinchilla
Sunnybank Hills
Thuringowa Central
Mount Ommaney
North Lakes
Capalaba
Brookside Centre
Carindale
Nambour
Aspley
Bundaberg
Hyde Park Castletown
City East
Maroochydore
Runaway Bay
Gympie
Gympie
Red Hill Rockhampton
Booval Fair
Toombul
Yeppoon
Broadbeach
Sumner Park Business Centre
Pacific Fair
Woolloongabba LPO
Surfers Paradise
Buderim
Upper Mt Gravatt
Kingaroy Delivery Centre
Rockhampton
New Farm
Toowoomba
Fortitude Valley
Innisfail
Beenleigh
Cannonvale
Mooloolaba
Aitkenvale
West End
Bribie Island
Hervey Bay
Coolangatta
Caboolture
Loganholme
Surfers Paradise
Nambour
Tully
Maroochydore Business Centre

SA

Murray Bridge
Mount Barker
Mount Gambier
Adelaide Rundle Mall
Port Adelaide
Glenelg
Noarlunga Centre
Morphett Vale
Oaklands Park
Mitcham Shopping Centre
Port Augusta
Campbelltown
Kilkenny
Torrensville Plaza
West Lakes
Findon
Marden
Blackwood
Adelaide City
Victor Harbor
Goolwa
Modbury
Glenelg
McLaren Vale
Adelaide Station Arcade
Millicent
Nuriootpa
Gawler
Ingle Farm
Berri
Elizabeth

TAS

Hobart GPO
Launceston

VIC

Melbourne Franklin St
Frankston
Mount Waverley Business Hub
Geelong
QV Queen Victoria
Prahran
Melbourne University
Box Hill
Torquay
Werribee Plaza
St Kilda Road
Ringwood (Eastland)
Flinders Lane
Boronia
Ocean Grove
The Glen
Craigieburn
Forest Hill
Ararat
Preston
Bendigo Central
Gisborne

WA

Myaree
Busselton
Bunbury
Kelmscott
Gosnells
Maddington
Manjimup
Mirrabooka
Collie
Harvey
Wanneroo
Northam
East Victoria Park
Cannington
Geraldton
Kalgoorlie
Joondalup
Clarkson
Bassendean
Mundaring
Denmark
West Perth
Perth Cloisters
Armadale
East Perth
Kalamunda
Kwinana
Mandurah East
Subiaco
Victoria Park
Midland
Broome
Nedlands
Cloverdale
Broome
Morley

More ways to Collect@Post

With over 4,000 locations across Australia, our Collect@Post options give you the flexibility to organise parcel deliveries around your schedule. Here's a couple more handy options:

Collect from a locker

Forget business hours. Pick up your online shopping from a 24/7 Parcel Locker, whenever it suits you.

Learn more

Collect from a Post Office

Have your parcel delivered straight to a Post Office or your choice, using our Parcel Collect service. We'll keep it safe until you're free to drop in.

Learn more

Frequently Asked Questions

* Please check at your individual PO Box location, as access times can vary.

** Free 6-month redirection is only available from your street address to your new PO Box (not from one PO Box to another PO Box). Lodge your mail redirection application when you collect your new PO Box keys.

*** Specified pricing for CBD locations, or PO Box locations in high demand, applies to PO Box services in Canberra, Hobart and Darwin GPOs and certain Post Offices as determined by Australia Post.

^The Reduced Rate applies where the frequency of mail delivery by Australia Post to that customer's address (residential or business) is once per week or less. The Reduced Rate will not apply where that customer (a) resides on a houseboat or other water vessel, or (b) where the customer's address (residential or business) is located on a private road (such as a caravan park, gated community, retirement village or defence force barracks etc).

Note: Concession card holders aren't eligible for a reduced rate Post Office Box unless their address is in an area that we only deliver to once a week or less.

^^ Compatible smartphone or device required in order to receive Mail2Day push notifications. Apple devices require a minimum iOS8 on iPhone 4s or later.

Search for and lease a PO Box

Secure. Private. Convenient. 24/7 access.*

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