Save time on parcel pickups with a free MyPost card.
It's the quick and easy way to collect items from a Post Office or 24/7 Parcel Locker.
How it works
A MyPost card is a free identification card you can get when you sign up for MyPost.
It's got your name, address and MyPost number on it. So it's the only ID you need to collect your parcels.
Collecting from a Post Office
To pick up an item delivered to your Parcel Collect address, just present your MyPost card - along with your SMS or email notification - at the counter.
You can even use your MyPost card as ID when collecting items after a missed delivery.
Collecting from a Parcel Locker
Scanning your MyPost card is the easiest way to identify yourself at the Parcel Locker touchscreen.
Simply hold the QR code on back of your card under the red light beneath the touchscreen display.
Then follow the prompts to enter the unique access code we sent you. Your locker will pop open.
How to get a MyPost card
If you've got your proof of ID documents handy, you can sign up now and apply for your card online.
Rather apply in person? Just drop in to a nearby Post Office to have your identity verified in-store.
Already got a MyPost account? Just log in to get your card.
Check proof of ID requirements before getting started Click to expand Click to collapse
You'll need one primary document that contains your name, address, photo and signature to prove your identity. If your primary document doesn't cover all these requirements, you'll need to supply a secondary document to meet the identity check.
All documents must be current, unless otherwise specified.
- Australian drivers licence or learners permit
- Australian passport (current or expired within the last 2 years)
- Foreign passport
- Centrelink Pension Card
- Proof of age card/ NSW photo card (government issued)
- Keypass identity card
- Utility bill or council rates (less than 3 months old)
- Taxation notice or Centrelink statement (less than 12 months old)
- Student card
- Statutory declaration
Proof of concession status
The following Australian Federal Government concession cards are accepted as proof of eligibility for concession status:
- Pensioner Concession Card
- Health Care Card (all types)
- Commonwealth Seniors Health Card
- Department of Veterans' Affairs Card
- Veterans' Repatriation Health Card
Get concession stamps with your MyPost card
If you're a concession card holder, you can use your MyPost card to get a reduced rate on domestic stamps.
Just bring your concession card and ID with you to apply at a Post Office.
Already got a MyPost Concession account card? No worries. You can use your new MyPost card instead.
Find out more
Frequently Asked Questions
New to MyPost?
Find out how we can help you take control of your deliveries.Learn about MyPost