Manage your delivery

Because things change, so can your delivery. When your parcel's on its way, you might be able to use MyPost to change the delivery address or have it left in a safe place.

What you can do

These handy delivery options may become available* while your parcel's in transit:

Change the delivery address

Redirect your parcel to a more convenient address, like your workplace. You can change the address right up until your parcel is on board for delivery.

Price: Free (for a limited time)

Have it left in a safe place

Use Safe Drop to receive signature-on-delivery parcels when no one's available to sign for them. You can organise a Safe Drop up until 1 hour before a delivery is made.

Price: Free

How it works

If the sender includes your email address or MyPost number in the shipping details, we'll send you tracking updates^ along the way. And your parcel will automatically appear in your 'Track' list.

When delivery options are available, simply follow the prompts to manage your delivery.

What else you can do with MyPost

  • Save the items you're tracking to see them all in one place
  • Get email, SMS and push notifications along the way
  • Share notifications with others to keep them updated
  Learn more about MyPost

* Services only available for parcels in transit, when the sender has included your registered email address or MyPost customer number in their shipping information.

^ Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service