My Online Shop

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Take your business online


Whether you're new to eCommerce, or more experienced, you can create your own online store easily with My Online Shop.

Need a simple and cost-effective eCommerce solution for your business? My Online Shop will help you build your own website, sell products or take bookings, and deliver orders using integrated payment services.

You can choose to register online for a free 30-day trial or purchase My Online Shop at a Post Office and have your first month's subscription fee waived.


  • No set-up fees or long term contracts* - begin with your 30-day trial and then choose from a range of great value plans, starting at a low $19.95 per month
  • Market up to 20,000 products** - promote your products in a catalogue, shopping cart or booking system≠ 
  • Accept credit card and Paypal payments^ - accept all major credit cards, including Visa, MasterCard, American Express, Diners Club and JCB
  • Manage shipping without leaving your desk - save time by integrating your shop with our Click and Send service. You'll be able to pay for and print postage labels, import shipping addresses and customer details, and much more

  • Get social with social media integration - set up your shop on Facebook, Twitter and other social media sites

  • Ongoing support - our friendly customer service team are here to assist via phone and email, plus the quick start guide (2.85mb) will help you get going
  • Hosted on our secure Australian servers - with load sharing and redundancy facilities built in to ensure the best uptime and security

Ready to get started? 

Register online to activate your free 30-day trial for access to the Advanced package. You'll receive an email with your login details and instructions to help you set up your new website. Please read the Terms of Use before setting up your online shop.

Using Internet Explorer? You may have some difficuties running My Online Shop, especially with older versions of IE.

You may want to install an alternate browser such as Firefox, Google Chrome or Safari in order to run My Online Shop. 

*Third party fees may apply when setting up your online payment system, including bank charges, SecurePay and/or PayPal fees.

**Select the Premier pricing plan to allow up to 20,000 products.

^ You need an Internet Merchant Account to accept debit or credit card payments. This is a special service that banks provide to merchants, and SecurePay enables your website to use this service. 
You will need to provide your bank with a functional website that they can assess, a business plan, clear refund and privacy policies and clear contact information. Once the bank provides you with an Internet Merchant Account ID, you provide it to SecurePay. Find out about the banks and cards supported.

≠ Available with Standard, Advanced and Premier plans only.

Mimimum computer requirements: You will need a Mac or PC able to run one of the following web browsers or their later versions - Internet Explorer 7, Firefox 3.6, Opera 10, Chrome 9 or Safari 3.


My Online Shop pricing


When you have completed your 30-day trial, you can continue using My Online Shop by choosing from a range of monthly subscription packages.

  • No set up fees or hidden service costs*.
  • We do not take any commission on your sales.
  • No long term contracts. Simply pay per month and cancel at the end of any month^.

Select a subscription package Click to expand Click to collapse





*Most popular*



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Set-up fee





Commission on sales















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Social media integration





Search engine optimisation manager





eBay integration







Changing your subscription Click to expand Click to collapse

As your business grows, you can upgrade your subscription at any time to add more products and gain access to additional features, like generating email newsletters and integrating your shop with eBay.

Simply contact our ecommerce specialists on 1300 79 89 39 or email

  • to upgrade or downgrade your subscription, or 
  • for advice on the best plan to suit your needs.

* Third party fees are not included in the subscription package price and may apply when setting up your online payment system, including bank charges, SecurePay and/or PayPal fees.

^ We require cancellation notification in writing at least 5 business days before the end of each month.

** Price includes GST.

We'll get you selling online, fast

How to

Using My Online Shop Click to expand Click to collapse


Once you register for a 30-day trial, you will receive a welcome email with:

  • your new shop's website address
  • details on how to access your administration page 
  • useful information on getting started, including links to a quick-start guide and user manual.

Getting started

When you first log in to your administration page, an online wizard will guide you through the set-up of your shop, allowing you to:

  • select the design and layout of your shop's website 
  • add products and payment methods

There's even an Australia Post shipping calculator - perfect for those new to online selling

Domain name

We encourage you to use your own domain name, however, you can also buy one from us if you choose to.

Search Engine Optimisation

To help improve your shop's website ranking on search sites such as Google and Bing, My Online Shop features an SEO Manager tool which provides a basic level of search engine optimization (SEO).

Design templates and features

Along with our industry standard templates, My Online Shop offers a range of flexible features to let you customise your shop's website design.

You can upload your own banner and logo images as well as adjusting colour schemes and layouts.


You don't need any HTML coding knowledge. However, if you know some HTML, you will enjoy our built-in HTML tools.

Accepting payments Click to expand Click to collapse

Payment gateway*

A payment gateway is a service that allows you to process credit card payments directly from your shop's website into your nominated bank account.

My Online Shop does not require the use of a payment gateway. However, a SecurePay payment gateway can be included with My Online Shop as an additional service. One of our sales team will discuss this option with you during your initial trial.

SecurePay, a business of Australia Post, is one of Australia's largest payment gateway providers and has been in operation since 1999.

Other payment options*

As well as a SecurePay payment gateway, your shop's website can be integrated with PayPal.

* Third party fees may apply when setting up your online payment system, including bank charges, SecurePay and/or PayPal fees.

Need help with your online shop?

Support & FAQs

There are a number of ways we can help you to get started and use My Online Shop.

Contact us directly

Our My Online Shop support team is available Monday to Friday 9am-5pm AEST. You can contact them on:

Talk to our eCommerce experts

One of our eCommerce experts will get in touch with you within 24-48 hours of registering for your trial. This person will be your main point of contact during your trial for any questions you may have.

View our quick-start guide

View our handy quick-start guide (2.85mb) for the key steps in setting up your online store, including:

  • uploading and categorising your products 
  • setting up shipping and payments methods 
  • tailoring the site design 
  • marketing your shop to increase sales

A website for your business

My Online Shop makes it easy to sell goods online with no commission on your sales!

Activate trial

Need help with your online shop?

Contact our friendly support team available Monday to Friday 9am-5pm AEST: