Delivery time SMS updates

A heads-up on your parcel while the postie's on their way.

Know when to expect your parcel

2-hour delivery window

When your postie starts their round, we'll give you a time window for delivery that day.

15 minutes away

Not long now. Listen out for a knock or buzz at the door.

Running late

If your postie gets held up, we'll let you know so you're not waiting around.

Your questions, answered

We know you want more certainty about when your parcel's likely to arrive. So we're trialling a new way to keep you in the loop.

Before we roll it out across Australia, we're testing the day-of-delivery SMS experience for selected areas and parcels – including yours.