No. To minimise the risk of contracting or spreading coronavirus (COVID-19), we’ve enabled contactless delivery. This means signatures are no longer required for all parcels, whether you’re collecting from a Post Office or at home.
For home delivery of parcels normally requiring a signature, if you’re at home, the postie will record your name and confirm delivery on their handheld device, then leave the parcel at your door. If you’re not at home, a card will be left, with instructions on where to pick up your parcel.
For Post Office collection, our staff will confirm your name and record your collection on their device, then leave the parcel on the counter for you to pick up.
In all cases, whether a driver or postie delivers to your door or you go in to your local Post Office to collect a parcel, a staff member will ask and record your name on their handheld device.