Pharmacy Home Delivery

A new initiative helps pharmacies across Australia continue to serve the community during the Coronavirus pandemic.

During these challenging times, it’s crucial that vulnerable Australians continue to get their important medication.

Are you in need of urgent medical supplies? Find out how to access this free service.

We’ve designed a service that allows pharmacies to make next-business day deliveries1 to at-risk customers, safely.

The Pharmacy Home Delivery service allows vulnerable members of the community to get free delivery on medication and other essential supplies (under 500grams), once a month.

Pharmacy Express Post rates

Next-business day deliveries1 for urgent medical supplies.

Express Post rates

Up to 500g
(Small)

Up to 1kg
(Medium)
Up to 3kg
(Large)

Up to 5kg
(X-Large)

Up to 500g (Small)

$7.77

Up to 1kg (Medium)

$10.21

Up to 3kg (Large)

$12.58

Up to 5kg (X-Large)

$16.58

Australia Post is pleased to confirm that the ‘Up to 500g’ rate of $7.77 matches the Australian Government’s COVID-19 Home Medicines Service rebate arrangements for services and consumers meeting the program criteria.

For more information, visit the Department of Health web page.

Please note: these rates are only available online via postage labels printed through a MyPost Business account. They apply to postage only, and prices do not include packaging. This offer is subject to the Pharmacy Home Deliveries terms and conditions.

Get started

1. Register for MyPost Business

Register for a free MyPost Business account.

 

2. Activate your account

Once you receive a confirmation email, follow the link to activate your account.

 

3. Provide your business details

Enter your business details, so we can give you access to the Pharmacy Deliveries offer.  

Once you've registered, we'll send you prompts to help you start sending.

If you need further support, please contact Australia Post via pharmacysupport@auspost.com.au.

Information for patients 

Do you need urgent medication or medical supplies? You may be eligible for this free delivery service.

The Pharmacy Home Delivery program is available for vulnerable people who:

  • have been advised by a doctor to self-isolate,
  • are 70 years old and over, or
  • have a chronic health condition

Find out more about the Home Medicines Service.

Helping Australians stay connected

We're still delivering

Posties, delivery drivers and Post Offices continue to operate across Australia during the government restrictions on non-essential services.

 

Options that suit you

We’ve got more than 4,000 Post Offices and 220 delivery facilities, plus yellow street posting boxes available.


 

Our unique special rate

We're offering next-business day Express Post delivery at a special national flat rate, irrespective of volume.

 

For support, contact us at pharmacysupport@auspost.com.au.

1 Next business day delivery is only available within the Express Post next business day delivery network. The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth between CBDs only) and some major centres. For more information visit auspost.com.au/expresspostnetwork. Some delays may be experienced as a result of the COVID-19 pandemic.