Pharmacy Home Delivery

An initiative helping pharmacies across Australia continue to serve the community during the Coronavirus pandemic.

Program extended until 31 December 2021.

Express delivery for vulnerable Australians

We’ve designed a service that helps pharmacies deliver medication and other essential supplies swiftly and safely via Express Post.

Eligible customers can receive a rebate, once a month. For larger or more frequent deliveries, see the below Pharmacy Express Post rates.

Please note: Express Post is our fastest postal option, but current circumstances mean we can't guarantee next-business-day delivery at the moment. Learn about current delivery times

Customer eligibility

The Pharmacy Home Delivery program is available for:

  • people aged 70+
  • Aboriginal and/or Torres Strait Islanders aged 50+
  • those who have been advised by a doctor to self-isolate
  • those who are immunocompromised or have chronic health conditions
  • pregnant women or those with new babies.

For more information, visit the Department of Health website.

Pharmacy registration

1. Register for MyPost Business

Register for a free MyPost Business account.

 

2. Activate your account

Once you receive a confirmation email, follow the link to activate your account.

 

3. Provide your business details

Enter your business details, so we can give you access to the Pharmacy Deliveries offer.  

Once you've registered, we'll send you prompts to help you start sending.

If you need further support, please contact Australia Post via pharmacysupport@auspost.com.au.

 

Pharmacy Express Post rates

Express Post rates

Up to 500g
(Small)

Up to 1kg
(Medium)
Up to 3kg
(Large)

Up to 5kg
(X-Large)

Up to 500g (Small)

$7.90

Up to 1kg (Medium)

$10.40

Up to 3kg (Large)

$12.81

Up to 5kg (X-Large)

$16.82

Our ‘Up to 500g’ rate is a special price linked to the COVID-19 Home Medicines Service rebate for consumers and services that meet the program criteria.

Please note: these rates are only available online via postage labels printed through a MyPost Business account. They apply to postage only, and prices do not include packaging. This offer is subject to the Pharmacy Home Deliveries terms and conditions.

For more information, visit the Department of Health website.

Helping Australians stay connected

We're still delivering

Posties, delivery drivers and Post Offices continue to operate across Australia during the government restrictions on non-essential services.

 

Options that suit you

We have more than 4,000 Post Offices and 220 delivery facilities, plus yellow street posting boxes available.


 

Our unique special rate

We're offering Express Post delivery at a special national flat rate, irrespective of volume.

 

For help and support, please email pharmacysupport@auspost.com.au