Australia Post recently completed a review of its payroll systems and identified errors impacting current and former team members between 2014 and 2023.
The impacted payroll processes have now been corrected.
Australia Post unreservedly apologises and is fully remediating all current and former impacted team members.
Please select from the options below the situation that best describes you.
Former StarTrack team member who has received a letter from Australia Post
If you are a former StarTrack team member and received a letter from Australia Post informing you that your pay has been affected by a payroll processing error, please contact myPayroll team on 1300 343 461.
Former team member who has received a letter from Australia Post
If you are a former team member and received a letter from Australia Post informing you that your pay has been affected by a payroll processing error, please complete the MyPayroll Remediation form. This will start the process to ensure you receive the money owed, with interest.
Former team member who has changed address
If you left Australia Post between 1 January 2014 and 10 November 2023 and have changed your address in this period, please complete the MyPayroll Remediation form. Australia Post will then contact you if your pay has been affected.
Former team member who thinks they may be impacted
If you are a former team member who left Australia Post between 1 January 2014 to 10 November 2023, and think you may have been impacted by an error but did not receive a letter from Australia Post, please complete the MyPayroll Remediation form. Australia Post will contact you if your pay has been affected.
