In 2024, Australia Post completed a review of its payroll systems and identified errors impacting current and former team members between 2014 and 2023.
The impacted payroll processes have now been corrected and a majority of impacted team members have been remediated. Australia Post has now closed its remediation channels.
If you are a former team member who has received a letter from Australia Post informing you that your pay has been affected by a payroll processing error, please contact our People Services team to discuss your claim:
- Phone number: 1300 116 947
- Email address: people.services.external@auspost.com.au
Australia Post will also commence the process of referring any unclaimed monies to the Fair Work Ombudsman. We will update this page with further information should this occur.
