Latest policy documents

Our Product Disclosure Statement outlines our agreement with you. It's important you understand exactly what the policy covers, so you can make the best decision about your travel insurance.
Download the combined PDS and FSG guide (PDF 696kB) Download the Target Market Determination (TMD) (PDF 164kB)

Privacy policy

Learn more about the policies we have in place to protect your personal information:

Privacy notice

Australia Post arranges the issue of travel insurance as an authorised representative of Travel Insurance Partners (TIP). Under this arrangement, Australia Post facilitates our customer's purchase of relevant insurance, whilst TIP administers and provides the service.

Australia Post provides no operational support for the Travel Insurance product. The product is sold by Australia Post over the counter or online. Australia Post may collect some customer details through online sales, which are passed onto TIP for fulfilment. All transactions are conducted by TIP.

When establishing an account, your personal information will be captured and you may opt-in to receive promotional marketing material from Australia Post or TIP.

TIP issues insurance which is underwritten by Zurich Australian Insurance Limited. Subsequently, your personal information may be disclosed to Zurich Australian Insurance Limited to fulfil this service.

Limits, sub-limits, conditions, exclusions and fees apply. Policies may not be available to all travellers. Australian Postal Corporation (ABN 28 864 970 579, AR No 338646) is the distributor of Australia Post Travel Insurance and is an Authorised Representative of Australia Post Services Pty Ltd (ABN 67 002 599 340 AFSL 457551). Travel insurance products are underwritten by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Consider your financial situation, needs and objectives and read the relevant Product Disclosure Statement and Target Market Determination before deciding to buy this insurance. For more information on these products, please contact us on 1300 728 015, email auspost@travelinsurancepartners.com.au