Business

Delivering your documents & products

Providing reliable and customised business solutions for mail articles within Australia and overseas. Australia Post provides Express Post & courier service options including flexible postage payment facilities.

• Standard delivery services for documents in Australia

  A variety of delivery services designed to help you get the most out of your business communications.

• Business parcel delivery

  With one of the most extensive delivery networks in the country we provide a variety of contract or special parcel delivery services.

• Express delivery service in Australia

  Our range of Express Post products and choice of service features ensures that we can offer a solution to meet your business needs

• Courier delivery services in Australia

  When you have documents, packages or parcels that need to be delivered urgently, your business can rely on Messenger Post Couriers to deliver.

• International delivery

  Send overseas parcels online with Click & Send, you can prepare your documentation, pay online and organise pick up, all from the convenience of your desk.

• Paying for postage

  Ways to pay for your postage – including stamps, prepaid envelopes and satchels, postage meters and Australia Post charge accounts and electronic lodgement facilities.

Receiving mail

Make sure your mail follows you with our mail redirection service and Post office box & locked bag options.

• Post office boxes, common boxes & locked bags

  Ensure that your mail is safe while providing your customers with a professional business address. Post office boxes and locked bags offer are a safe and secure way to receive business mail with delivery alert options.

• Redirecting or holding your mail

  We can help by either redirecting your mail to the address of your choice or by holding it for you until you return.

Communicating with mail & database management services

We can help you with all aspects of mail communications including getting the most from your direct mail campaigns, maintaining & developing your customer database, printing & invoice production, and complete mail outsourcing.

Checking & managing your customers' identity

Australia Post can help your business combat identity fraud and meet your statutory requirements and business needs with a wide range of proven, trusted and cost-effective solutions

• Intelligent electronic forms

  Our Smart Forms service enables you to collect information from your customers in an effective and user-friendly way using electronic forms designed specifically for the internet.

• Paper-based forms

  We can design, print and distribute forms for your business. We can also display your forms throughout our extensive retail network or print your form on request at an Australia Post retail outlet.

• In-person ID checks

  We can perform 100-point ID checks or ID checks that are customised for your business.

• Document imaging

  Selected outlets can digitally capture your customers’ paper-based documentation and provide it to you as electronic files.

• Capture of photos and signatures

  We can take ID photos or accept photos for passports, visas or photo ID cards. We offer an advanced biometric capability in selected outlets that enables us to digitally capture images to suit your requirements.

• Electronic authentication

  Our VIP Online Security service is designed to help protect your online services and your network from unauthorised access.

Collecting your customer payments

We offer user-friendly payment solutions that can reduce the cost and inconvenience to your business of collecting customer payments.

• Bill payment solutions (Postbillpay)

  Postbillpay® allows your customers to pay your bills online, by phone or in person at more than 3,800 Australia Post retail outlets.

• Payment options for mail order

  Our Money Order and Cash on Delivery services are ideal for mail order customers.

• Online sales - Pay it @ Post

  Gives people who don’t wish to disclose their credit card details, or who don’t have a credit card, a secure and convenient option for paying for their purchases.

Business banking

For most of your day-to-day business banking choose Bank@Post via your Australia Post retail outlet.

• Business banking for Bankwest customers

• Business banking for Bank of Queensland customers

  If you have a business banking account with the Bank of Queensland (BOQ), you can use participating Australia Post retail outlets.

• Business banking for CBA customers

• Business banking for Holiday Coast Credit Union customers

• Business banking for NAB customers

• Business banking for Rabobank customers

• Business banking for St George customers

Supplying your office

Australia Post has got you covered for all your office supplies. Choose from our range of stationery essentials, computer and digital products and get connected with phone and broadband options.

• Telecommunications - business

  Need to upgrade your office landline or mobile? Australia Post has everything you need to keep you connected.

• Stationery - business

  Organise your office needs with our range of value-for-money stationery products.

• Office equipment

  Our big brand printers, hard drives, storage and peripherals are among the great value home and office products that are available to get you started and keep you going.

Managing cash rebates, rewards & incentives

With considerable experience and expertise in managing the fulfilment of cash rebate schemes. We can provide you with a choice of solutions, including options to outsource the administration of your scheme.

• Cash back, refund and bonus payment solutions

  Whether you want to outsource the administration completely or manage it yourself, we can provide you with a solution for managing your cash rebate scheme.

• Gift Card Rewards

  Gift cards can be a highly effective way of recognising staff, encouraging customers to take up an offer or rewarding someone for making a purchase. We can help your business set up and administer a customised gift card incentive program.

Logistics and fulfilment

Post Logistics can provide your business with a range of integrated logistics and fulfilment services specifically tailored to meet your organisation's unique requirements.