When you make a purchase or ATM cash withdrawal in a currency offered by the card, the card will automatically use funds held in the wallet that corresponds with the currency of the transaction in order to fund the transaction and any associated fees.
If there are insufficient funds available in the wallet that corresponds with the currency of the transaction, the card will automatically convert funds held in the remaining wallets to the currency of the transaction to cover the shortfall amount, based on the wallet funding order.
The value of the transaction together with any fees will then be completed, with the converted shortfall amounts reducing the balance of the applicable wallets, and therefore the total amount of your card balance. A foreign currency conversion will be performed at the then prevailing exchange rate determined by Australia Post.
You may nominate your wallet funding order via the Load&Go Travel website. If you do not nominate your wallet funding order, we will apply the default wallet funding order.
To choose the priority on your wallet funding order, log in to the Load&Go Travel website.