Manage your card

Manage your card

Manage your travel card online in China or anywhere in the world.

Managing your card

Head online or use our Load&Go App to manage your money.

You can:

  • Convert Australian Dollars $AUD into Chinese Yuan
  • Reload funds easily, with instant payments
  • Lock in your exchange rate
  • Check balances, recent transactions and change your PIN 
  • Block or lock your card if its lost or stolen

How to reload money on your Load&Go China card

Top-up money on your card any way you choose, whether its online, in-store at a Post Office or with internet banking.

How to check your balance

Lost your PIN?

You can manage your PIN online, by SMS or by phone.

How to make purchase with your card

* Minimum initial load value of $100.
^ Other fees and limits apply.
# Exchange rates may include a service charge.
1 Load&Go China cardholders can access a range of benefits associated with cards bearing the UnionPay Travel Mate. China logo. For more information, visit the UnionPay Travel Mate. China website.
Load&Go China: The Card is issued by Bank of China (Australia) Limited (ABN 28 110 077 622) AFSL and Australian Credit Licence Number 287322. Australian Postal Corporation (ABN 28 864 970 579) AR 338646 is the distributor of the Card and is an authorised representative of Australia Post Services Pty Ltd (ABN 67 002 599 340) AFSL 457551. Information is for reference only and any advice does not take into account your personal needs and financial situation. You should consider whether the Card is appropriate for you. We recommend you read the Card Product Disclosure Statement (520kb) and the Conditions of Use before acquiring the Card.