Conditions of use

Load&Go China Conditions of use

Financial information

Important notice to Australia Post Load&Go China Card customers

Effective from 30 June 2017, the following changes will apply to the Australia Post Load&Go China Card Product Disclosure Statement (including Conditions of Use) (PDS) dated 9 September 2015:

  • Reload channel changes: Reloads can be made immediately (real time) to your Card via POLi. Reloads via Postbillpay is no longer available.
  • New card servicing website: The Website to access card servicing features is available at (Load&Go Online). Limited card servicing features are also available via a new Load&Go App (ios and Android) (Load&Go App). You must register for Load&Go Online at the Website to be eligible for additional card features, servicing and card support.
  • SMS services: You may lock or unlock Cards via Load&Go Online or Load&Go App free of charge However, this functionality is no longer available via SMS.
  • Privacy and Information collection: We may also disclose your Personal Information overseas to countries including Canada and Japan.
  • POLi is an online payment gateway which enables a Pay Anyone internet banking payment from your account with your financial institution to your Card. The benefit of using POLi is that you can load or reload funds immediately (real-time) to your Card, so you can start using your Card immediately.

Unless otherwise defined in this notice, capitalised terms used in this notice have the same meaning as set out in the PDS.

Please refer to the Australia Post Load&Go China Card Product Disclosure Statement (including Conditions of Use) which is available on the Website at

This notice is issued on 1st June 2017 by Bank of China (Australia) Limited ABN 28 110 077 622 AFSL No. 287322.

Financial Services Guide

Product Disclosure Statement


  • Load&Go China: The Card is issued by Bank of China (Australia) Limited (ABN 28 110 077 622) AFSL and Australian Credit Licence Number 287322. Australian Postal Corporation (ABN 28 864 970 579) AR 338646 is the distributor of the Card and is an authorised representative of Australia Post Services Pty Ltd (ABN 67 002 599 340) AFSL 457551. Information is for reference only and any advice does not take into account your personal needs and financial situation. You should consider whether the Card is appropriate for you. We recommend you read the Card Product Disclosure Statement (520kb) and the Conditions of Use before acquiring the Card.