Registration as an individual
To use the Services, you'll first need to register for a MyPost Account. You can register at a Post Office, or on our Website or via the App. A MyPost Account is a personal account specific to you in your capacity as an individual and cannot be shared with any other person. You'll need to provide a personal email address as part of the process.
When registering for a MyPost Account, you must fill in all mandatory fields, using accurate, complete and up-to-date information. If any of your information changes, you'll need to let us know via the MyAccount page on the Website.
Use of Services for a business or organisation
Your MyPost Account is unique to you and is not transferable to any other person. You'll need to choose a unique password - keep it safe and don't share it with anyone else. The email address you supply will become your MyPost Account user name.
You are solely responsible for all activities that occur through the use of your MyPost Account by you or any person acting on your behalf. This includes any transactions that are processed or conducted through your MyPost Account. You must keep secure, and must not share, any login details for your MyPost Account. If you become aware of any unauthorised access or use of your MyPost Account, you must let us know immediately. If your negligent acts or omissions result in unauthorised access to your MyPost Account, you are solely responsible for all transactions conducted through your account during the unauthorised access.