General Terms & Conditions

These Australia Post Terms and Conditions are made pursuant to section 32(1)(b) of the Australian Postal Corporation Act 1989 and shall apply as from 1 July 2001 to the postal and related services to which they refer.

Provided, however, that where the General Postal Services Terms and Conditions (GPST&Cs) had applied prior to 1 July 2001 to a postal and related service, the GPST&Cs shall continue to apply and the amount of compensation payable in respect of articles lodged on or before 30 June 2001 for carriage under the General Postal Services Terms and Conditions shall be calculated in accordance with the provisions of Part X of those terms and conditions in force on that date.

Documents
Contents Document

Dictionary

PART A - General Postal Services

PART B - Domestic Postal Services

PART C - International Postal Services

PART D - Prohibited Goods

PART E - Limitation of Australia Post's Liability

Australia Post Terms and Conditions (3.83mb)

Correct Addressing Standards

Appendix 1 (108kb)

Street Mail Service - Conditions of Delivery

Appendix 2 (116kb)

Packaging Requirements

Appendix 3 (72kb)

Extra Cover Service Terms and Conditions

Schedule 1 (144kb)

Presort Letter Service Terms and Conditions

Schedule 2 (124kb)

Unaddressed Mail Services Terms & Conditions

Schedule 3 (152kb)

(No longer used)

Schedule 4 (128kb)

Print Post Service Terms and Conditions

Schedule 5 (92kb)

Local Delivery Service for Letter Mail Terms and Conditions

Schedule 6 (189kb)

Reply Paid Service Terms and Conditions (Domestic and International Reply Paid services)

Schedule 7 (136kb)

Change of Address - Mail Redirection Service Terms and Conditions

Schedule 8 (132kb)

Change of Address - Mail Holding Service Terms and Conditions

Schedule 9 (152kb)

Domestic Registered Post Service Terms and Conditions

Schedule 10A (124kb)

International Registered Post Service Terms and Conditions

Schedule 10B (107kb)

Cash On Delivery Terms and Conditions

Schedule 11 (116kb)

Postage Meters Service Terms and Conditions

Schedule 12 (160kb)

Postage Paid Imprint Service Terms and Conditions

Schedule 13 (124kb)

Post Office Box/Locked Bag/Common Box/Mail2Day Service Terms and Conditions

Schedule 14 (120kb)

Private Post-Box Service Terms and Conditions

Schedule 15 (116kb)

Private Mail Bag Service Terms and Conditions

Schedule 16 (120kb)

Community Bag Service Custodian Terms and Conditions

Schedule 17 (112kb)

Ordinary Money Order Service Terms and Conditions

Schedule 18A (124kb)

Express Money Order Service Terms and Conditions

Schedule 18B (124kb)

Bulk Money Order Service Terms and Conditions

Schedule 18C (112kb)

International Money Order Service Terms and Conditions

Schedule 18D (132kb)

Faxpost Service Terms and Conditions

Schedule 19 (116kb)

EMS International Courier Terms and Conditions

Schedule 20 (138kb)

EMS International Courier Guaranteed Terms and Conditions

Schedule 20A (144kb)

(No longer used)

Schedule 21 (88kb)

Charity Mail Letter Service Terms and Conditions

Schedule 22 (128kb)

Clean Mail Letter Service Terms and Conditions

Schedule 23 (124kb)

Impact Mail Letter Terms and Conditions

Schedule 24 (124kb)

Acquisition Mail Terms and Conditions

Schedule 25 (144kb)

Priority Mail Service Terms and Conditions

Schedule 26 (176kb)

International Pack and Track Service Terms & Conditions

Schedule 27 (132kb)

Promo Post Service Terms and Conditions

Schedule 28 (148kb)

Tracking Service Terms and Conditions

Schedule 29 (70kb)

Signature on Delivery Services Terms and Conditions

Schedule 30 (191kb)

International Delivery Services Terms and Conditions

Schedule 31 (203kb)