General Terms & Conditions

These Australia Post Terms and Conditions are made pursuant to section 32(1)(b) of the Australian Postal Corporation Act 1989 and shall apply as from 1 July 2001 to the postal and related services to which they refer.

Provided, however, that where the General Postal Services Terms and Conditions (GPST&Cs) had applied prior to 1 July 2001 to a postal and related service, the GPST&Cs shall continue to apply and the amount of compensation payable in respect of articles lodged on or before 30 June 2001 for carriage under the General Postal Services Terms and Conditions shall be calculated in accordance with the provisions of Part X of those terms and conditions in force on that date.

Documents
Contents Document

Dictionary

PART A - General Postal Services

PART B - Domestic Postal Services

PART C - International Postal Services

PART D - Prohibited Goods

PART E - Limitation of Australia Post's Liability

Australia Post Terms and Conditions (PDF 908kB)

Correct Addressing Standards

Appendix 1 (PDF 108kB)

Street Mail Service - Conditions of Delivery

Appendix 2 (PDF 116kB)

Packaging Requirements

Appendix 3 (PDF 72kB)

Extra Cover Service Terms and Conditions

Schedule 1 (PDF 172kB)

Presort Letter Service Terms and Conditions

Schedule 2 (PDF 123kB)

Unaddressed Mail Services Terms & Conditions

Schedule 3 (PDF 237kB)

(No longer used)

Schedule 4 (PDF 61kB)

Print Post Service Terms and Conditions

Schedule 5 (PDF 122kB)

Local Delivery Service for Letter Mail Terms and Conditions

Schedule 6 (PDF 148kB)

Reply Paid Service Terms and Conditions (Domestic and International Reply Paid services)

Schedule 7 (PDF 148kB)

Change of Address - Mail Redirection Service Terms and Conditions

Schedule 8 (PDF 134kB)

Change of Address - Mail Holding Service Terms and Conditions

Schedule 9 (PDF 143kB)

Domestic Registered Post Service Terms and Conditions

Schedule 10A (PDF 131kB)

International Registered Post Service Terms and Conditions

Schedule 10B (PDF 127kB)

Domestic Letter with Tracking Terms and Conditions

Schedule 10C (PDF 57kB)

(No longer used)

Schedule 11 (PDF 116kB)

Postage Meters Service Terms and Conditions

Schedule 12 (PDF 186kB)

Postage Paid Imprint Service Terms and Conditions

Schedule 13 (PDF 117kB)

Post Office Box/Locked Bag/Common Box/Mail2Day Service Terms and Conditions

Schedule 14 (PDF 151kB)

Private Post-Box Service Terms and Conditions

Schedule 15 (PDF 116kB)/p>

Private Mail Bag Service Terms and Conditions

Schedule 16 (PDF 118kB)

Community Bag Service Custodian Terms and Conditions

Schedule 17 (PDF 111kB)

Ordinary Money Order Service Terms and Conditions

Schedule 18A (PDF 171k