- Options such as extra cover up to $5,000, delivery confirmation and person-to-person delivery are available for an additional fee payable when lodging at an Australia Post retail outlet.
- For use when sending important documents or valuable items weighing less than 250g within Australia.
- The charge for Registered Post prepaid envelopes includes the Registered Post fee, tracking and postage.
Australia Post will exercise due care and skill in supplying this service. However, the nature of postal services is such that circumstances may impact on the successful delivery of your article.
Compensation – standard
The expected maximum value of the contents of the standard Registered Post is $100. In the event of loss or damage to your article, we may provide you with compensation of up to $100 in total value, which is included as part of the Registered Post service, in addition to postage charges incurred (conditions apply^).
Compensation – standard plus Extra Cover
In addition to the above standard compensation, Extra Cover may be purchased for items valued over $100 and up to $5000 in total value (conditions apply^^).
You may also have additional rights to a remedy under Australian Consumer Law.
Reminder: When you buy from us, you know it’s genuine. Items bought from non-Australia Post outlets may be counterfeit.
DO NOT USE this envelope to send rigid items, such as keys and USBs, as sending these items may result in loss or damage, delays in delivery and/or missing track event scans.
^ For more information on compensation for the Registered Post service, visit any participating Post Office, call 13 POST (13 7678) or visit Registered Post Letters.
^^ For more information on Extra Cover and fees payable, visit any participating Post Office, call 13 POST (13 7678) or visit Optional Extras.
Customers can find out more information or view the terms and conditions by: