Registered Post B4 prepaid envelopes give you extra peace of mind with a signature on delivery when sending important mail within Australia that weighs less than 500g.
The charge for Registered Post prepaid envelopes includes the Registered Post fee, tracking and postage.
Our standard Registered Post service offers:
- Proof of posting when lodged at an Australia Post retail outlet
- A signature obtained on delivery
- Compensation for loss or damage of up to $100
- Online delivery tracking^
Buy online now or pick them up at an Australia Post retail outlet.
- Dimensions: 353mm x 250mm
- Weight: up to 500g
- Thickness: up to 20mm
- Suitable for sending: Important letters, non-fragile or flat and flexible items, including photos, certificates, tickets, gift cards
IMPORTANT: This envelope should NOT be used to send items with a total value exceeding $100. If items exceed $100 in value, we recommend you purchase Extra Cover.
^ For more information, visit https://auspost.com.au/using-our-tracking-service
- Options such as extra cover up to $5,000, delivery confirmation and person-to-person delivery are available for an additional fee payable when lodging at an Australia Post retail outlet.
- For use when sending important documents or valuable items weighing less than 500g within Australia.
- The charge for Registered Post prepaid envelopes includes the Registered Post fee, tracking and postage.
Australia Post will exercise due care and skill in supplying this service. However, the nature of postal services is such that circumstances may impact on the successful delivery of your article.
Compensation – standard
The expected maximum value of the contents of the standard Registered Post is $100. In the event of loss or damage to your article, we may provide you with compensation of up to $100 in total value, which is included as part of the Registered Post service, in addition to postage charges incurred (conditions apply^).
Compensation – standard plus Extra Cover
In addition to the above standard compensation, Extra Cover may be purchased for items valued over $100 and up to $5000 in total value (conditions apply^^).
You may also have additional rights to a remedy under Australian Consumer Law.
DO NOT USE this envelope to send rigid items, such as keys and USBs, as sending these items may result in loss or damage, delays in delivery and/or missing track event scans.
^ For more information on compensation for the Registered Post service, visit any participating Post Office, call 13 POST (13 7678) or visit Registered Post Letters.
^^ For more information on Extra Cover and fees payable, visit any participating Post Office, call 13 POST (13 7678) or visit Optional Extras.
Customers can find out more information or view the terms and conditions by:
Australia Post will aim to dispatch your order within 1-2 working days (excludes weekends and Public Holidays) of receiving your order.
Delivery to your designated shipping address usually occurs within 3-7 working days from the dispatch date. Your order may arrive in multiple deliveries in the event that items are fulfilled from multiple locations.
Items purchased through the Australia Post online shop will be sent via eParcel for most domestic orders. A signature upon delivery is usually required.
If your order can't be left safely on the premises, it will be taken to a local Australia Post facility for collection. If this happens, an 'Item Awaiting Collection' card will be left for you.
Some products are eligible for Click & Collect. Please allow 3-7 working days for your Click & Collect order to be ready, you will receive an email notification once your order is ready to collect.
Some products are eligible for International delivery. International orders will be dispatched within 1-2 working days of receiving your order. Delivery of international orders to your designated shipping address is usually 10+ working days from the dispatch date via an untracked service. This excludes any time in customs and delays due to reasons outside of Australia Post’s control. Country specific delivery times will be available online at auspost.com.au.
No change of mind returns are available for our products. For our full terms and conditions including returns please refer to our terms and conditions at: shop terms conditions
If you need assistance with a product or to understand our terms and conditions please contact the Australia Post Call Centre on 13 POST (13 76 78).