• Economical international delivery
• Comes with Email Track Advice
• Available in small, medium and large prepaid satchels
• Lodge in a red street-posting box or over the counter at an Australia Post retail outlet if you require proof of posting
Available Satchel Sizes
||220 x 353mm
||Goods up to 500g
||265 x 380mm
||Goods up to 1kg
||405 x 310mm
||Goods up to 2kg
For tracked delivery at the right price, send your parcel with International Standard. International Stanadard satchel can hold up to 500g, 1kg, and 2kg.
The Prepaid International Standard satchels offers you a convenient way to send trackable, non-urgent parcels overseas.*
*Estimated delivery time between metro areas of major cities. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control. For more information, calculate-postage-delivery-times or check our international-post-guide. Please be aware we’re experiencing substantial international delays due to the pandemic. For more information on these delays, visit the Coronavirus updates page.
Tracking not available for all countries. For more information, check our international post guide. Additional charges may also apply.
For more information on which countries are included in each zone, please visit our international zones
This service is not suitable for sending items valued over $100. If you are sending higher value items, you should purchase Extra Cover which provides loss or damage cover from $100 up to $5,000. Extra Cover cannot be purchased from the online Shop (as the cost of Extra Cover depends on the value of the item being posted). Ask to purchase Extra Cover at your post office before you send your item.
Unless required by law, we do not accept liability for late delivery or any consequential or indirect loss or damage. If your parcel is lost or damaged, compensation of up to $100 and a postage refund may be payable. Notwithstanding our limitation of liability, you may have additional rights under applicable laws, including the Australian Consumer Law.
We aim to dispatch most orders within 1-2 business days of receiving your order. Some products, like personalised stamps, have a longer dispatch time. Any special dispatch / delivery times will be specified on the product page.
Standard delivery is FREE Australia-wide
The estimated timeframe for standard delivery is 3-10 business days after dispatch. However, please be aware we are currently experiencing significant delays due to the pandemic.
Express Post guarantee suspended
Our Express Post service is still available on certain products and is the prioritised delivery option. However, we can’t guarantee next business day delivery and Express Post parcels could take 5+ days to be delivered on top of dispatch time. See our Coronavirus updates page for more information.
Parcel Locker and Parcel Collect deliveries
If you’ve chosen to have your order sent to a Parcel Locker or Parcel Collect address, you’ll receive an SMS and/or email notifying you when your item is ready to pick up.
Not all products are available for international delivery. The delivery time for international orders is typically 10+ business days (excluding any time in customs and delays due to reasons outside of Australia Post’s control). Please be aware we’re experiencing substantial international delays due to the pandemic. For more information on these delays, visit the Coronavirus updates page.
For more information on delivery terms, see our Ts&Cs.
Our returns policy
If there’s a problem with a product you have purchased from our Online Shop, you can return the item within reasonable time after purchase. You can choose between an exchange, repair, replacement or refund.
This includes when a product:
- is faulty
- is incorrectly described on our website
- is different from a sample shown
- doesn’t do what we said it would, or
- isn't of acceptable quality.
We don’t offer change-of-mind returns on most of our items, as most of them can’t be resold.
Read our full returns policy.