Prepaid Express Post envelopes are the ideal choice for delivery of your urgent letters and documents. The items that you send are delivered next business day*, within our guaranteed next day delivery network.
Express Post envelopes are for letters and documents up to 500g and 20mm thick.
*Next business day delivery to remote areas and roadside delivery addresses is not guaranteed. Learn more about the Express Post delivery network.
Sending something valuable? Add Extra Cover and Signature on Delivery for peace of mind. You can also opt in to receive free Email Track Advice. Find out more
* Next business day delivery only available within the Express Post guaranteed delivery network.
Australia Post will aim to dispatch your order within 1-2 working days (excludes weekends and Public Holidays) of receiving your order.
Delivery to your designated shipping address usually occurs within 3-7 working days from the dispatch date. Your order may arrive in multiple deliveries in the event that items are fulfilled from multiple locations.
Items purchased through the Australia Post online shop will be sent via eParcel for most domestic orders. A signature upon delivery is usually required.
If your order can't be left safely on the premises, it will be taken to a local Australia Post facility for collection. If this happens, an 'Item Awaiting Collection' card will be left for you.
Some products are eligible for Click & Collect. Please allow 3-7 working days for your Click & Collect order to be ready, you will receive an email notification once your order is ready to collect.
Some products are eligible for International delivery. International orders will be dispatched within 1-2 working days of receiving your order. Delivery of international orders to your designated shipping address is usually 10+ working days from the dispatch date via an untracked service. This excludes any time in customs and delays due to reasons outside of Australia Post’s control. Country specific delivery times will be available online at auspost.com.au.
No change of mind returns are available for our products. For our full terms and conditions including returns please refer to our terms and conditions at: shop terms conditions
If you need assistance with a product or to understand our terms and conditions please contact the Australia Post Call Centre on 13 POST (13 76 78).