Australia Post will aim to dispatch your order within 1-2 working days (excludes weekends and Public Holidays) of receiving your order.
Standard Domestic Delivery Timeframes (within Australia): Australia Post will endeavour to deliver an order within 3-10 business days from order dispatch. Where You have specified a Parcel Locker or Parcel Collect point as the delivery address, You will receive an email notification once your order is ready to collect.
Express Domestic Delivery Timeframes (within Australia): Australia Post will endeavour to deliver an order within 1-3 business days (depending on the delivery post code). Not all products will be available for express delivery.*
*Express Post guarantee temporarily suspended:
Express Post is still available and will continue to be prioritised as the fastest option for customers but may not always meet the next business day delivery standard.
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International Delivery Timeframes: The delivery time for international orders is typically 10+ business days. Estimated delivery times are between metro areas of major cities. Excludes any time in customs and delays due to reasons outside of Australia Post’s control. Country specific delivery times are available online at www.auspost.com.au. Not all products will be available for international delivery.
No change of mind returns are available for our products. For our full terms and conditions including returns please refer to our terms and conditions at: shop terms conditions
If you need assistance with a product or to understand our terms and conditions please contact the Australia Post Call Centre on 13 POST (13 76 78).