At a glance

Delivery delays may be experienced

Post Offices remain open and deliveries continue, but COVID-19 is having a higher than usual impact right now.

Next-business-day guarantee currently suspended

Express Post remains our fastest postal service, but our next-business-day guarantee is suspended until domestic flights return to normal.

Delivery time estimates

Regular letters and Priority letters

 

Regular letters1

Priority letters1

Same state

Regular letters1

Up to 4 business days (depending on origin and destination)

Priority letters1

Up to 2 business days

Interstate

Regular letters1

3-6 business days (depending on origin and destination)

Priority letters1

2-4 business days

Express Post and Parcel Post

Last updated 15/09/2021

These estimates are based on our recent delivery performance and do not take into account any current network disruptions that may cause delay.

1 While we will endeavour to meet this timetable, the actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the relevant time.

2 Domestic delivery times for Express Post and Parcel Post reflect recent past performance and are indicative of our current performance, but not a guarantee of future performance. All delivery times are based on the number of business days items take to arrive following the day of posting. The actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of restrictions and congestion in our delivery network at the time of posting.

3 Between 1 September 2021 and 14 September 2021, at least 70% of items arrived within this time.

4 Between 1 September 2021 and 14 September 2021, at least 95% of items arrived within this time.

5 Delivery time estimate is based on low volumes and may be less reliable.