13 March 2020

To avoid unnecessary contact, we're not asking you to sign for items at the moment.

If the sender has requested a signature, someone will still need to be home for delivery. The postie will ask for and record a name before confirming delivery on their handheld device. They'll then leave the item at the door.

If the sender has requested an ID check, the postie will complete the check at a safe distance before placing the item on the ground.

If nobody's home to receive delivery, your item will be taken to a local Post Office for collection. The staff there will follow the same procedures to confirm delivery.

As usual, if the sender hasn't requested a signature, the postie will check for a safe place to leave the item. And if a safe place can't be found, they'll take it to the Post Office for collection.