24 March 2021

Australia Post helps play a vital role in delivering for and connecting Australians. Through challenging times, we have:

  • helped customers receive their parcels faster
  • helped support small businesses to stay afloat
  • kept our people in jobs and created additional employment opportunities
  • continued to provide support, access and services to regional and remote Australian communities.

We remain committed to providing services and connecting all Australians and your feedback will help us to best serve our customers and the community moving forward.

Complete this brief survey to:

  • let us know what you think about our performance over the past 12 months during COVID-19 and Christmas
  • share what matters to you most about the future of Australia Post

If you would like to request a paper survey, please contact Customer Services on 13 POST (13 7678) or via the Help & support section of our website.