How to send your parcels using a 24/7 Parcel Locker

1. Sign up to MyPost and add a Parcel Locker

If you haven't already, it’s easy to sign up for a MyPost account and it’s free too.

Onced you've signed up, you'll need to add a Parcel Locker as an alternative address. You'll then be able to send from any Parcel Locker that suits you.

2. Drop off your eligible parcel

Use a prepaid satchel or attach a postage label to your packaged item.2 Follow the prompts on the Parcel Locker screen to pop your item securely in a locker.

3. Start tracking

We’ll collect your parcel from the locker. You’ll get an email with tracking details as soon as you’re done dropping your parcel off.

Why use a Parcel Locker?

  • Free to use when sending and receiving parcels within Australia Post3

  • Accessible 24/74 which means you can easily send eligible prepaid parcels outside of business hours

  • A convenient way to send eligible prepaid parcels under 16kg that fit into a Parcel Locker
  • Over 330 locations near Post Offices, supermarkets and train stations
  • Makes returning online shopping parcels simple
  • It's a safe and secure method of sending and receiving your parcels
  • Track the status of your parcel with the Australia Post app5

Find a 24/7 Parcel Locker

Search for nearby Post Offices and street posting boxes, or specific services.

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Track events will vary depending on how your item is lodged and delivered. For details visit Using our tracking service.

1 Terms and conditions apply. Parcels must be appropriately packed in either a prepaid satchel, or a box or satchel with a postage label. Parcels must be under 16kg and no larger than 39 x 36 x 64cm in size. Letters and standard mail is not accepted. Note that the Express Post Guarantee does not apply to parcels sent using a parcel locker. Please refer to the full terms and conditions for further details.

2 All prepaid parcels will fit into a 24/7 Parcel Locker except for Mailing Box Bx20 and Bx23 which will need to be lodged over the counter at a Post Office.

3 Terms and conditions apply. Collection time limits apply. Items must be lodged with Australia Post to be delivered into the locker. You have 48 hours to collect your parcel once it has arrived at a Parcel Locker, or 10 business days to collect once it has arrived at a Parcel Collect (Post Office) location. Parcel lockers will accept parcels up to 16kg and no larger than 39 x 36 x 64cm in size. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted. Please refer to the full terms and conditions for further details.

4 Parcel Locker Sending may be unavailable if all lockers are full (which may occur during peak times). For more details, visit our FAQ

5 Next business day delivery is not available for parcels sent or returned through a Parcel Locker. Next business day delivery is only available within the Express Post next business day delivery network and when the Express Post conditions are met.