The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.
To check which items are considered dangerous and prohibited for sending from Australia, download our dangerous goods guide (1.2MB).
- Animals, live
- Animal or vegetable fats and oils
- Electronic games
- Handicrafts indicating forged origin
- Mechanical devices with score or marks
- Printed materials; books, articles- offensive by nature
- Postcards and letter paper, unused
- Sugar and sugar confectionary
- Vegetable products
- Transporting food of any kind is prohibited under International Courier.
Lithium batteries and devices containing them are prohibited from being sent via International Courier services.
If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.
We recommend you confirm import restrictions with local authorities before posting:
- Animals and animal products
- Foodstuffs, prepared
- Lenses, contact
- Mineral oils
- Medical and surgical instruments
- Measuring Instruments
- Organic composite
- Pharmaceutical products
- Plants and plant products
- Playing cards
- Textiles and textile articles
- Vegetable oils
Please note the following restrictions for International Standard articles being carried by the EMS network:
- Biological substances
- Human ashes
- Human remains
- Precious metals
- Precious stones
- Watches (only if over $150.00)
- Thailand exempts articles less than 1,500 Thai Baht (around A$65) from customs duty.
Okay to send? Send responsibly.
As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.
Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 7.2MB) or contact the destination country's customs, postal trade or government authority.
It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.
In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.
Commercial goods require an inserted invoice and a Certificate of Origin.
Delivery locations & exclusions
Before sending to this destination, it’s worth noting a few more details about our international delivery services.
- International Express and International Standard (carried via the EMS network) - Parcels delivers to all destinations
International Express and International Standard - Parcels does deliver to a Post Office Box and Poste Restante.
- International Courier
Check our International Courier page to find a participating Post Office.
Shipments must be lodged at the counter by 2pm for two business day delivery (excluding time with border agencies). Maximum shipment size is 50x50x50 cm.
International Courier Declaration and DHL Airway Bill forms, available at participating retail centres, need to be filled out by hand and attached to the shipment (instructions available in-store). For Customs declarations, articles may not be declared as containing "Personal effects".
International Courier does not deliver to a Post Office Box or Poste Restante.
Metropolitan delivery to (valid postcodes in brackets):
- Bangkok (10001 to 10900)