The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.
To check which items are considered dangerous and prohibited for sending from Australia, download our dangerous goods guide (1.2MB).
- Absinthe-based liqueurs
- Animals, live
- Bullion and currency
- Dangerous goods, haz or comb materials
- Gambling devices
- Jewellery, precious stones and metals
- Mobile phones
- Obscene or immoral articles
- Plastic bages, items wrapped in
All types of batteries and devices containing them are prohibited from being sent via International Express.
If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.
We recommend you confirm import restrictions with local authorities before posting:
- Newspapers and books
- Plants and grain
- Saccharine and similar products.
EDN’s and export permits are required for:
- Kangaroo skins
- Crocodile skins
- Emu oil
- Fish oil
- Bunker oil
- Petroleum bases products
- Tobacco and tobacco products
- Any other alcohol including beer and spirits all volumes.
Okay to send? Send responsibly.
As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.
Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 3.2MB) or contact the destination country's customs, postal trade or government authority.
It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.
In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.
Since early 2009 Rwandan Post has been unable to return undeliverable items to their senders by surface mail. Only Air services will be used for the return of undeliverable parcels to origin.
Australian Customs require an EDN (export declaration number) for International Express items going to Rwanda. In addition to this, please ensure that all receiver details are completed correctly.
Please contact the Australia Post Customer Contact Centre on 13 76 78 for more information.
The sender and receiver details must be addressed with a valid street address in English. A Post Office Box address is not acceptable.
The sender is responsible for finding if the destination country may impose duties, taxes, brokerage fees or any other fees that may be applied on the item that is being sent. Please contact the consulate office of the country you are sending to or contact the Australia Post Customer Contact Centre on 13 76 78.
Delivery locations & exclusions
Before sending to this destination, it’s worth noting a few more details about our international delivery services.
Delivery locations & exclusions data (Personal)
- International Express (carried via the EMS network) - Parcels deliver only to Kigali
International Express - Parcels does not deliver to a Post Office Box or Poste Restante.
- International Express - Letters service available on a non-guaranteed basis
- Customers have to provide complete address information for all items for Rwanda, including:
- addressee’s full name
- addressee’s telephone number, if possible
- addressee’s e-mail address, if possible
- complete postal address, including P.O. box, apartment or house number, and any other relevant information
- name of the locality or city
- destination country
For more information from the overseas carrier, check the iPosita Rwanda website.