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Check our destination guide for postal restrictions and requirements

An update on our pre-departure customs clearance process

From 1 March 2023, there is an additional change to pre-departure customs clearance process due to European Union Import Control System (EU ICS2).


The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.

To check which items are considered dangerous and prohibited for sending from Australia, download our dangerous goods guide (1.2MB).

  • Animals and animal products
  • Arms and ammunition
  • Clocks and watches
  • Cocoa and cocoa preparations
  • Footwear
  • Foodstuffs containing saccharine and similar products
  • Inorganic and organic chemicals
  • Live trees and other plants
  • Musical instruments
  • Optical, cinematographic and photographic instruments
  • Plastics and articles thereof
  • Printed articles; books and newspapers- offensive by nature
  • Prepared foodstuffs
  • Raw hides, skins and furs
  • Sugars and sugar confectionary

Import restrictions

If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.

We recommend you confirm import restrictions with local authorities before posting:

Portugal requires an import permit for all goods that are considered by the Portugese authorities to be commercial shipments. Before posting any such item, senders should confirm that the addressee has the necessary permit.

Senders should determine import restrictions from Portugese authorities before posting:

  • Animal products
  • Chemical products
  • Plants and plant products
  • Pharmaceutical products
  • Raw hide and skins
  • Weapons

Okay to send? Send responsibly.

As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.

Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 3.2MB) or contact the destination country's customs, postal trade or government authority.

It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.

Special documentation

In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.

Commercial goods require an invoice attached to the outside of the article. Articles that contain goods not of Australian origin require an invoice endorsed either by a Portugese consul or by a Chamber of Commerce.

Delivery locations & exclusions

Before sending to this destination, it’s worth noting a few more details about our international delivery services.

Delivery locations & exclusions data (Personal)

International Express (carried via the EMS network) - Parcels deliver to all destinations

International Express - Parcels does not deliver to a Post Office Box but does deliver to Poste Restante.

For more information from the overseas carrier, check the CTT website.